Matthew Duering
World Hyundai
Manteno,IL
24
years of professional experience
Dedicated professional with a versatile background in sales and operations. Known for exceptional time management and customer service skills, successfully driving new business and enhancing client satisfaction.
Work History
Senior Product Specialist
8 Years 6 Months- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Researched potential clients and markets to prepare for appointments.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Did all the company's sales surveys along with service surveys and maintained a 95 percent score for both
On Site Supervisor
8 Months- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Coordinated workflow among team members to optimize productivity and efficiency on-site.
- Trained and mentored new staff to enhance skill levels and operational understanding.
- Implemented process improvements that streamlined site operations and reduced downtime.
Operations Team Member
8 Years 3 Months- Operated and maintained production equipment ensuring optimal performance and minimal downtime.
- Implemented process improvements enhancing workflow efficiency across operational teams.
- Trained new team members on safety protocols and standard operating procedures.
- Conducted quality control inspections to ensure compliance with industry standards.
Warehouse Associate
1 Year 1 Month- Operated forklifts and pallet jacks to efficiently move materials throughout warehouse.
- Conducted inventory counts, ensuring accurate stock levels and minimizing discrepancies.
- Collaborated with team members to optimize order fulfillment processes and improve workflow.
- Maintained cleanliness and organization of work areas, adhering to safety standards.
Operator
4 Years 8 Months- Bulk filled all liquid and powder chemicals
- Conducted routine inspections and kept line clean for optimal production
- Maintained an hourly rate of production to keep line running
- Trained new employees and helped out with quality control of all products
Education
High School Diploma
Skills
Team leadership
Data-driven decision making
Great at "Cold Calling" and building relationships quickly
Extreme Multitasker
Time Management
Computer Skills
Business Development
Customer Service
Timeline
Senior Product Specialist
World Hyundai
01.2018 - CurrentRead More
On Site Supervisor
Joliet Staffing
05.2017 - 01.2018Read More
Operations Team Member
Diageo Global Supply
08.2008 - 11.2016Read More
Warehouse Associate
Clearwater Paper
07.2007 - 08.2008Read More
Operator
Ecolab
04.2002 - 12.2006Read More
Reed Custer High School
High School Diploma
Read More