Matthew Ealy
San Antonio,TX
Overview
14
14
years of professional experience
Work History
Inside Wireman
Alterman Electric
01.2022 - Current
- Analyze project prints to better understand my scope of work, as well as adjacent trades
- Install various electrical systems at all points of a project, including underground, temporary, and finished product
- Collaborate with leadership and design team members when prints/information provided are incorrect to ensure the installation is completed correctly
- Conduct troubleshooting and repairs when needed to enable a safe and professional finished product
- Utilize local code and regulations to ensure compliance with all installations
- Provide accurate documentation for completed work and changes to original prints
- Provide a nurturing environment for all apprentices to learn the trade and instill a positive mentality towards their craft
- Employ a team player attitude to assist in whatever way I can to complete the project
Inside Wireman
Fisk Electric
09.2020 - 01.2022
- Elevated to a lead member on my first job site at the VA off of 151. This entailed the analysis and installation of all security infrastructure for the site
- Showed up to work with an eagerness to learn and a willingness to work every day as I was getting familiar with the trade
Operations Manager
The Team Factory
11.2017 - 10.2018
- Analyzed current procedures to identify shortcomings and invent new/improved policies
- Hired and trained new sales representatives in sales tactics, customer care, product knowledge, website/vendor navigation, and proper routines for communication between departments
- Contacted our partnering vendors at least once a month for the sole purpose of keeping products and promotions up to date on our website
- Periodically check on competitor’s websites to evaluate our own current pricing and promotions
- Tested new website features before launch to validate functionality and effectiveness, enabling the successful launch of one of the company's top-selling products, the custom uniform builder
- Created a new position in the company responsible for enhanced tracking of orders and communication between departments
Sales Representative
The Team Factory
06.2014 - 11.2017
- Lead the company in sales every year employed with over one million dollars in sales each year, and my highest year being 1.5 million dollars in sales
- Attained new clients by proactively reaching out to target consumers who would be interested in our product and service
- Defused volatile customer disputes calmly and courteously, ensuring continued business and a positive experience with the company
- Proactively discussed procedures with other departments within the company to better understand what each department needed to fulfill their duties
- Successfully updated the format that sales representatives provided printing details to our print department, requests for digital mockups from our design team, and requests for inventory pulls from our company warehouse. Resulted in uniform communication between departments and mitigated processing errors
- Accurately documented customer issues and complaints for later use if necessary
- Masterfully navigated numerous vendor websites for ordering products, checking stock levels, and confirming the status of orders
- Regularly called upon in management meetings with ownership to provide insight on daily proceedings, ultimately leading to my promotion to Operations Manager
Retail Manager
The Soccer Factory
07.2012 - 06.2014
- Hired and trained numerous employees in sales tactics, customer care, product knowledge and business etiquette
- Reduced bulk purchasing budgets by 10% through analysis of stock levels in previous years ,ensuring new products were being ordered in optimal increments
- Utilized excess product in marketing/promotions and bi-annual sales to properly cycle through product
- Generated repeat business through exceptional customer service
- Commanded the company’s highest annual revenue levels in back-to-back years
- Periodically changed the overall aesthetic of the store to provide a fresh experience with each visit
- Facilitated growth for employees within the company,
Education
High School Diploma -
Winston Churchill High School
San Antonio, TX05-2009
Skills
- Sales management
- Goal-oriented
- Logistics Management
- Inventory Management
- Warehouse Operations
- Strong client/vendor relations
- Adaptable
- Exceptional work ethic
- Excels at multitasking
- Skilled communicator
- Staff Development
- Positive and sociable
- Analytical/Detail-oriented
- Willingness to learn
- Proactive mentality
- Computer-literate and internet savvy
Timeline
Inside Wireman
Alterman Electric
01.2022 - Current
Inside Wireman
Fisk Electric
09.2020 - 01.2022
Operations Manager
The Team Factory
11.2017 - 10.2018
Sales Representative
The Team Factory
06.2014 - 11.2017
Retail Manager
The Soccer Factory
07.2012 - 06.2014
High School Diploma -
Winston Churchill High School