Matthew Eastwood

• Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
• Reduced downtime for machines through proactive identification and resolution of technical issues.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

• Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
• Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.

• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Installed new equipment and explained operation and routine maintenance protocols to customers.

• Ensured timely deliveries for customer satisfaction by adhering to strict schedules.
• Maintained a high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
• Collaborated with dispatchers, providing clear communication for smooth operations.
• Managed accurate documentation, including logbooks and bills of lading, guaranteeing regulatory compliance.
• Navigated various terrains and weather conditions, ensuring safe and efficient transportation of goods.
• Secured cargo effectively for damage prevention and transportation safety.
• Provided excellent customer service during pick-ups and deliveries to maintain positive relationships with clients.
• Assisted in loading and unloading processes as needed, ensuring proper handling of freight.
• Handled hazardous materials safely following proper protocols, minimizing risk to personnel and the environment.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Operated with safety and skill to avoid accidents and delays.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Completed routine maintenance on truck to keep in working order.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Same as above Support enterprises employment.

• Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
• Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
• Reduced downtime through proactive management of minor repairs and troubleshooting of vehicle issues.
• Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
• Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
• Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
• Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
• Maintained strict compliance with DOT operating and reporting guidelines for [Type] transportation.
• Protected orders by properly balancing and bracing loads to prevent shifting and damage.
• Tarped and secured open loads against loss and damage to nearby vehicles.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Fastened chains, straps, covers, and binders to secure load during transit.

• Enhanced customer satisfaction by ensuring timely and accurate deliveries, maintaining professional communication at all times.
• Performed thorough pre-trip and post-trip inspections to maintain vehicle safety and minimize downtime due to mechanical issues.
• Maintained vehicle cleanliness, contributing to a positive company image and promoting professionalism on the road.
• Completed detailed logs and reports for each trip, supporting accurate recordkeeping for compliance purposes.
• Navigated various traffic conditions safely, consistently abiding by local laws and regulations for Class B CDL vehicles.
• Provided excellent customer service during pick-ups and drop-offs, fostering strong relationships with clients and partners.