
Dedicated, detail-oriented, hands on general operations manager. Dependable, hardworking, leader with 18 years experience in operations management. Disciplined leader with a solid understanding of business management applications including all aspects of the operational phases of the scrap metal industry with a strong dedication towards providing a safe work environment. I am a hard working individual seeking an employment opportunity considered a career not simply a job. I provide loyalty and dedication as well as multiple skill sets to help me obtain my goals.
Monitored daily customer account activity, reconciled discrepancies, and resolved issues promptly. Oversaw daily activities of staff members assigned to specific tasks related to customer accounts. Assisted customers with inquiries related to their accounts as needed. Sold sales contracts + enhancement work.
Perform a variety of landscape maintenance functions such as leading crews for mowing, trimming, edging, and pruning. OSHA 10 hour certification. Operations responsibilities including HOA board meetings and property management meetings, contract & enhancement sales, setup + direct subcontractors.
Started as the assistant to the general manager and then moved into the operations manager position overseeing 22 employees. Responsible for weekly payroll and employee scheduling including hiring/firing. Managed and streamlined all PM services for the roll off/load lugger/heavy machinery. Purchased parts, supplies, and safety equipment. Coded all p-card transactions. Filing and obtaining annual business license applications for business license including yearly fire license and trade waste permit, and licenses/permits for roll offs/load lugger. Established a safety program with an outside contractor. Conducted all of the safety investigations. Scheduling rail car drills with CSX including weighing rail cars and adjusting, scheduled outbound dump trailer and van trailer loads of ferrous and nonferrous. Grading scrap and overall yard cleanliness.
Planned, directed, organized, dispatched, and evaluated all the operations of transportation. Led Longhorn Transport to #80 on the "Top 100 Waste Haulers" in the United States with $11 million in revenue.
Sales, dispatching, direct contact with customer accounts, ensured the efficient and safe disposal of residential and commercial waste.