Matthew Edwards
Hillsborough,NJ
Summary
Engineering Technician with years of experience equipped with strong attention to detail. Highly alert while performing job tasks and a determined problem-solver with the ability to recognize potential issues before problems occur. I am seeking a new opportunity that allows me to utilize my experience, skillset, and work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Engineering Technician
Engineered Product Supply, LLC
06.2013 - Current
- Compiled, processed and analyzed test data and results to improve product quality
- Conducted inspections, tests, and measurements of inventory to verify adherence with regulations and desired specifications
- Recorded inventory information, shortages and discrepancies to keep records current and accurate
- Developed, updated and organized Microsoft Access databases to handle customer data
- Handled day-to-day shipping and receiving
Customer Service Representative
Gary's Wine And Marketplace
06.2016 - 02.2019
- Fielded questions and solved problems by informing
customers of current promotions and store policies - Offered each customer top-notch, personal service and
polite support to boost sales and customer satisfaction - Managed over 100 customers per day
- Checked identification for proof-of-age and refusing
alcohol and tobacco sales to underage customers - Reconciled cash drawer at start and end of each shift,accounting for errors and resolving discrepancies
- Completed deliveries to satisfy customer needs
Golf Caddie
Raritan Valley Country Club
05.2012 - 09.2015
- Made sure members enjoyed their 18 holes by carrying
their clubs, giving insightful tips and strategies, and having friendly conversation - Frequently requested by members
- Built and established positive relationships with patrons, team members and supervisors.
Education
Associate of Science - Business Administration And Management
Raritan Valley Community College
Somerville, NJ04.2019
High School Diploma -
Hillsborough High School
Hillsborough, NJ06.2013
Skills
- Product development
- Detail-oriented
- Data collection and analysis
- Team leadership
- Quality control
- Critical thinking
- Communication
- Problem Solving
- Active listener
- Microsoft Office Applications
- Netsuite CRM Application
- GlobalTranz Application
Certification
Authorized forklift operator in accordance with OSHA 29CFR, 1910.178
Timeline
Customer Service Representative
Gary's Wine And Marketplace
06.2016 - 02.2019
Engineering Technician
Engineered Product Supply, LLC
06.2013 - Current
Golf Caddie
Raritan Valley Country Club
05.2012 - 09.2015
Associate of Science - Business Administration And Management
Raritan Valley Community College
High School Diploma -
Hillsborough High School
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