Matthew Eferstein
Lindenhurst,NY
Summary
Accomplished Director at Ipsos with a proven track record in strategic planning, sales and people management. Excelled in transforming complex market insights into actionable strategies, significantly enhancing automotive clients' decision-making processes. Skilled in market research analytics and fostering high-performing teams, demonstrating a unique blend of analytical prowess and leadership excellence.
Overview
11
11
years of professional experience
Work History
Director
Ipsos
06.2016 - 08.2024
- Managed various market research initiatives using both quantitative and qualitative methodologies.
- Responsible for pricing and proposal offerings in a "bid to win" format.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Responsible for in-person research logistics and operations.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Turned complex consumer insights into actionable decisions, most notably for some of the largest automotive manufacturer's in the world.
- Data analytic's and sales volume forecasting.
- Assisted in recruiting, hiring and training of team members.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Operations Manager
Colbeh Catering
06.2015 - 06.2016
- Managed logistics and purchasing for 2 catering venues.
- Ran major catering events, created complex floorplans and organized inventory.
- Provided revenue reports and responsible for company revenue growth.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Responsible for scheduling staff and payroll via ADP.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Responsible for sales and marketing efforts to increase catering business.
Banquet Manager
Carlyle Catering
05.2013 - 06.2015
- Delegated tasks to staff members to maximize production under tight deadlines.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Collaborated with clients to create customized menus, meeting dietary and budgetary requirements.
- Ensured timely preparation of food and beverage stations, resulting in smooth event execution.
- Provided exceptional service to guests by immediately addressing needs and requests.
Education
Bachelor of Arts - Psychology
SUNY Albany
Albany05-2013
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Sales & Marketing
- Proficient in Microsoft Suite
- Market Research Analytics
- Market Research Storytelling
- Sales Volume Forecasting
- Advanced Analytics
Timeline
Director
Ipsos
06.2016 - 08.2024
Operations Manager
Colbeh Catering
06.2015 - 06.2016
Banquet Manager
Carlyle Catering
05.2013 - 06.2015
Bachelor of Arts - Psychology
SUNY Albany
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