Matthew Ellis
Manager
Helendale,CA
Summary
I have experience in multiple fields. In custodial and maintenance work, Management, food service, Retail and Pharmacy. I am hard working and willing to above and beyond expectations.
Professional bakery expert skilled in preparing high-quality baked goods, managing inventory, and ensuring clean and efficient workspace. Strong collaborator with focus on team success and customer satisfaction, adaptable to changing demands. Reliable, with expertise in baking techniques, food safety, and customer service. Ready to contribute to productive and positive bakery environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deli/Bakery Associate
Walmart
08.2022 - Current
- Prepared items per customer requests using proper bakery equipment
- Recommend deli or bakery items to customers to ensure they get the products they want and need
- As a bakery clerk, my job duties include making baked goods such as bread, cakes, and cookies, interacting with customers, taking special orders, stocking the bakery, operating and cleaning equipment, and packaging and labeling bakery products
- As a deli clerk my duties include slicing meats and cheeses, taking inventory of products on display and promoting the types of meat or cheese available in their deli department and cooking all production items and hot foods
Manager
McDonald's
02.2022 - 07.2022
- Managed daily cash intake by counting out registers and tabulating profits
- Reviewed financial statements to meet targets during shift
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Recruited and trained new employees to meet job requirements
Assistant Manager
Cinemark
06.2021 - 12.2021
- Complete theater operational requirements by scheduling and assigning employees; following up on work results
- Maintaining staff by recruiting, selecting, orienting and training employees
- Maintaining staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Processing Weekly Payroll, weekly change and Money orders
- Performing maintenance, janitorial and Cashier duties
Manager
Target
09.2020 - 06.2021
- Team Lead/Manager at Target Located in Hesperia Ca
- Duties including driving sales to help store profitability, promoting merchandise and sales points
- Utilizing leadership and coaching to encourage others to drive and bolster sales and company policies
- Maximizing the experience of all guests and employees
- Closing duties, Cash Handling, Guest service and Returns, All front of store duties /and troubleshooting
Manager
AMC Theatres
04.2019 - 05.2021
- Complete theater operational requirements by scheduling and assigning employees; following up on work results
- Maintaining staff by recruiting, selecting, orienting and training employees
- Maintaining staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Processing Weekly Payroll, weekly change and Money orders
- Performing maintenance, janitorial and Cashier duties
Store Protection Specialist
Ross Dress For Less
09.2018 - 05.2020
- Maintaining Safe and Secure Environments, Developing Great Teams & Partnerships, Personal and Store Brand, Mitigating Theft & Fraud, Minimizing Operational Shortage
Janitor/Maintenance
AMC Theatres
05.2017 - 05.2019
- At AMC Classic Theatre located in apple valley CA I work as both a janitor/usher ND in the concession stand
- My duties include but are not limited to sweeping, moping, taking out garbage, sanitation and cleansing, stocking, packing and other janitorial duties
- In concession I serve food and beverage as well as handle money and customer concerns and requests
Security Officer
Universal Protection Service
06.2015 - 12.2015
- As a Private Security Officer I oversaw the protection, surveillance, and maintenance of a private tech facility
- Duties included but were not limited to: Watching Monitors, completing DAR (Daily Activity Reports) and Patrol/Maintenance
Recreation Leader
VVPR
06.2013 - 02.2015
- Treat our guest(s) as extended family calling them by name and performing necessary tasks to exceed their expectation
- Handling customer request with the intent of providing customer satisfaction, retention and/or extending services
- Maintaining the sanitation of work area utilizing equipment and devices
- Exceed company guidelines of preparation of maintaining a ratio of production
- Intermediate service, production, or support role having greater responsibility to perform all the standard work within Team Work
- Strive to exceed our guest's expectation every time they visit our recreation center
Warehouse Worker
SMX Staffing/Amazon Fulfillment Center
03.2014 - 11.2014
- Able to operate 3 different types of forklift and a pallet jack
- Highly skilled in receiving incoming material and goods from vendors and suppliers
- Hands-on experience in verifying quality and quantity of materials by checking merchandise against packing list
- In depth knowledge of maintaining inventory records and ensuring identification of damaged goods
- Able to Load and unload trucks in a timely and safe manner, Breaking down materials for recycling purposes (cardboard boxes, plastic wrap, etc.) Quality control and maintaining a safe and sanitized work station
Pharmacy Technician
CVS Pharmacy
06.2013 - 01.2014
- Duties include typing, computer skills, labeling, verifying medical insurance & Medications, telephone request and customer satisfaction at all times
- Externship provided through Boston Reed College
- Working in a supervised environment maintaining an all-out effort to provide quality customer services at all times, and doing so in a teamwork atmosphere to assure the filling of medically prescribed orders in a fast-paced and efficient manner
- With the top priorities being: accuracy and maintaining patient confidentiality
Retail Sales Clerk
Spirit Halloween
08.2012 - 10.2012
- Working closely with customers and the general public
- Stocking shelves and assisting with inventory and advertisement
- Sign Waving/Promoting the store through visual demonstrations and theatrical displays
- Assisting customers with sales purchases/questions and info
- Working in the dressing room department
- Cleaning and maintaining store upkeep
Camp Counselor
Camp Chen-A-Wanda
06.2010 - 07.2011
- Working with children with special needs in various camp activities, including skill building and interactive play to promote people skills and strength to encourage and challenge individuals in various ongoing live in camp activities with their peers
- Duties also included supervising the teaching of various life skills and personal care including grooming, hygiene, maintaining sanitation of the live-in areas of the campers and staff at all times, and proper nutrition in a self-contained private summer camp setting
- Executing all assigned projects and tasks under the direction of a Supervisor and other camp staff members working as a team and utilizing all available resources
- Having great responsibility to interact and work with children, and parents and staff to assure the safety and well-being of all the children involved
- All duties performed were to strive for and to do whatever needed to exceed their expectations
Pharmacy Technician Trainee
Walgreens Pharmacy
09.2009 - 12.2009
- Duties included typing, computer skills, labeling, verifying medical insurance, telephone request and customer satisfaction at all times
- Externship provided through Boston Reed College
- Working in a supervised environment maintaining an all-out effort to provide quality customer services at all times, and doing so in a teamwork atmosphere to assure the filling of medically prescribed orders in a fast-paced and efficient manner
- With the top priorities being accuracy and maintain patient confidentiality
Assistant/Volunteer
Academy for Academic Excellence
08.2007 - 06.2009
- Benefit through daily interaction interest in contribution to the growth of students by training with professional who are leaders in the fields of education and behavior management
- Assisting and carrying out educational and behavioral activities with either an individual student or groups of student
- Assist and participated in Drama Class activities to develop personal interest and encourage individual to achieve their maximum potential through progressive programs provided
Education
Associate of Arts - Speech and Communication, Sociology and Psychology
Barstow Community College
Barstow, CA05.2015
Associate - Pharmacology
Boston Reed College
Victorville, CA09.2009
High School Diploma -
Academy for Academic Excellence
Apple Valley, CA06.2009
Skills
- Security and Maintenance/Custodial Services
- Communications
- Security
- Microsoft Word
- Cash Handling
- Customer Service
- Team player
- Organizational Skills
- Word
- Stocking
- Typing
- Behavior Management
- Experience with Children
- Financial Modeling
- Communication skills
- Computer networking
- Restaurant management
- Sales
- Microsoft Office
- Food service
- Shift management
- POS
- Computer skills
- Restaurant experience
- Payroll
- Front desk
- Recruiting
- Mentoring
- Leadership
- Retail sales
- Product presentation
- Pastry preparation
- Dough handling
- Marketing support
- Upselling strategies
- Stock replenishment
Certification
- Guard Card, 09/15, 09/17
- Security Guard
- First Aid Certification
- Driver's License
- Professional In Human Resources
Additional Information
Excellent Organizational Skills, Skilled in Microsoft Office (Word, Outlook, Excel, PowerPoint), Extremely fast typist (WPM: 90) with live transcription experience, Strong Interpersonal Skills: Multi-Tasking, Listening, Identifying Problems, Following Through, Contributing, Team Work, Dedication, Patience, Efficient Multi-tasking Skills & Proficient in Microsoft Excel for financial modeling and analysis
Assessments
Supervisory skills: Motivating & assessing employees, 03/21, Proficient
Awards
- Security Officer of the Month, 09/15, Awarded for outstanding work ethic and exceptional skill and communication.
- AMC Employee of the Month, 06/18, Awarded for outstanding customer service and sales.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Manager
Timeline
Deli/Bakery Associate
Walmart
08.2022 - Current
Manager
McDonald's
02.2022 - 07.2022
Assistant Manager
Cinemark
06.2021 - 12.2021
Manager
Target
09.2020 - 06.2021
Manager
AMC Theatres
04.2019 - 05.2021
Store Protection Specialist
Ross Dress For Less
09.2018 - 05.2020
Janitor/Maintenance
AMC Theatres
05.2017 - 05.2019
Security Officer
Universal Protection Service
06.2015 - 12.2015
Warehouse Worker
SMX Staffing/Amazon Fulfillment Center
03.2014 - 11.2014
Recreation Leader
VVPR
06.2013 - 02.2015
Pharmacy Technician
CVS Pharmacy
06.2013 - 01.2014
Retail Sales Clerk
Spirit Halloween
08.2012 - 10.2012
Camp Counselor
Camp Chen-A-Wanda
06.2010 - 07.2011
Pharmacy Technician Trainee
Walgreens Pharmacy
09.2009 - 12.2009
Assistant/Volunteer
Academy for Academic Excellence
08.2007 - 06.2009
Associate - Pharmacology
Boston Reed College
High School Diploma -
Academy for Academic Excellence
Associate of Arts - Speech and Communication, Sociology and Psychology
Barstow Community College
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