Matthew Elter
Dry Run,PA
Overview
13
13
years of professional experience
Work History
Ff/emt
MMPW
Mercersburg, PA
08.2024 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Emergency Medical Technician (EMT-B)
RHC
Greencastle, PA
02.2024 - 05.2024
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Inside Sales Representative
Drillers Service
Newville, PA
11.2023 - 02.2024
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Used CRM software to maintain detailed contact logs and account records.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Managed a large volume of incoming quote requests, prioritizing tasks effectively to meet tight deadlines consistently.
- Stayed current on industry trends and competitor pricing strategies to maintain a competitive edge in the marketplace.
Emt-b
AREMS
New Oxford, PA
01.2023 - 09.2023
- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
- Ensured timely decision-making under pressure during challenging rescue operations.
- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
- Boosted patient satisfaction through compassionate communication and empathetic care during crises.
- Reduced response times by effectively utilizing advanced navigation tools and prioritizing dispatch calls.
- Assisted trauma teams at hospital locations promptly upon arrival to expedite patient care.
- Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
- Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.
Building & Grounds Specialist
SpiriTrust Lutheran
Chambersburg, PA
12.2020 - 09.2023
- Maintain a healthy and safe work environment ranging from 33 Room Personal Care Building, 40 Room Skilled Care Building, 85 Cottages, 28 Apartment Building, A Community Center, Office Building, and a Doctor's Office.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
HVAC/Plumber
E.W Mainhart
Newville, PA
04.2020 - 11.2020
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Measured, threaded, and cut materials to correct angles.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Selected type and size of piping required for each project.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
- Increased project success by collaborating closely with other trade professionals such as electricians, carpenters, and HVAC technicians.
- Increased project accuracy by diligently reviewing plans and specifications for construction projects.
- Contributed to company growth by consistently winning bids through competitive pricing strategies and strong negotiation skills.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
- Collaborated effectively with project teams to ensure smooth transitions from estimating to construction phases.
- Ensured compliance with all relevant building codes and regulations while preparing cost estimates.
- Maximized profit margins with strategic value engineering, identifying alternative materials and methods.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Sales and Leasing Consultant
Shively Motors
Chambersburg, PA
12.2019 - 08.2020
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
- Facilitated smooth transactions for clients from initial inquiry to move-in day by closely collaborating with cross-functional teams such as finance, legal, maintenance staffs among others.
Industrial Painter
Volvo Group North America
Shippensburg, PA
09.2018 - 09.2019
- Paint prep on line
- Attention to paint detail
- Prime and top coat parts/machines
- Touch up work on assembly line
- Repaint completed machines
Sales Associate
Gander Outdoors
Chambersburg, PA
02.2018 - 04.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Line Cook
Path Valley Family Restaurant
Spring Run, PA
02.2013 - 09.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Uphold strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Timeline
Ff/emt
MMPW
08.2024 - Current
Emergency Medical Technician (EMT-B)
RHC
02.2024 - 05.2024
Inside Sales Representative
Drillers Service
11.2023 - 02.2024
Emt-b
AREMS
01.2023 - 09.2023
Building & Grounds Specialist
SpiriTrust Lutheran
12.2020 - 09.2023
HVAC/Plumber
E.W Mainhart
04.2020 - 11.2020
Sales and Leasing Consultant
Shively Motors
12.2019 - 08.2020
Industrial Painter
Volvo Group North America
09.2018 - 09.2019
Sales Associate
Gander Outdoors
02.2018 - 04.2019
Line Cook
Path Valley Family Restaurant
02.2013 - 09.2016