Matthew Eshbach
Colorado Springs,CO
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Community Warranty Manager
Lokal Homes
Colorado Springs, CO
11.2025 - 06.2026
- Handled homeowner warranty requests for Lokal Homes communities, ensuring timely resolution and customer satisfaction.
- Scheduled warranty inspections with homeowners, vendors, and construction teams.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Warranty Manager
Oakwood Homes
Colorado Springs, CO
10.2020 - 12.2025
- Managed homeowner warranty requests for Oakwood Homes communities.
- Monitored completion of warranty work across active and closed homes.
- Trained staff on warranty procedures and Oakwood Homes service standards.
Assistant Construction Manager
Toll Brothers
Colorado Springs, CO
12.2024 - 11.2025
- Coordinated construction schedules for Toll Brothers luxury homes with superintendents and subcontractors to ensure timely project completion.
- Reviewed blueprints, plans, and specifications for Toll Brothers residential builds.
- Conducted quality inspections during framing, finishing, and closing stages of Toll Brothers projects to uphold construction standards.
- Managed punch lists and field corrections for Toll Brothers homes to address issues and enhance final quality.
Education
Bachelor of Arts - Marketing
University of Colorado At Colorado Springs
Colorado Springs, CO 08.2003 - 05.2007
Skills
- Construction scheduling
- Punch list management
- Warranty management
- Trade coordination
- Permitting process
- Construction management
- Team coordination
- Customer service
Timeline
Community Warranty Manager
Lokal Homes
11.2025 - 06.2026
Assistant Construction Manager
Toll Brothers
12.2024 - 11.2025
Warranty Manager
Oakwood Homes
10.2020 - 12.2025
Bachelor of Arts - Marketing
University of Colorado At Colorado Springs
08.2003 - 05.2007