Matthew Esposito
New York,New York
Summary
Experienced Manager with a strong background in luxury retail and brand management. Proven track record in leading teams and driving sales in fast-paced environments. Skilled in client relations, visual merchandising, and operations. Has an in-depth knowledge of designer goods and a proactive and entrepreneurial mindset that contributes to the success of the business. Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager - Flagship Madison Avenue
L'AGENCE
New York, NY
05.2024 - Current
- Lead all aspects of flagship store operations, including sales performance, team development, and client experience.
- Consistently drive and exceed sales targets, contributing to over $3.5 million in annual store volume.
- Manage and mentor a team of seven, focusing on growth into luxury-level selling through coaching and performance feedback.
- Created an external stylist program to drive revenue.
Team Manager
Tiffany & Co
New York, NY
05.2023 - 05.2024
- Partner with the Store Director in the overall running and operational functions. Trending Positive VS LY, Volume 10+ Million.
- Manage storefront-related services, including repairs and enhancements to improve the overall customer journey while executing on-the-floor coaching to client advisors.
- Responsible for conducting weekly store meetings and meeting individually with employees monthly to ensure their growth and progress/improvement of sales.
Sales Manager - Global Flagship
Max Mara
New York, NY
09.2021 - 05.2023
- Company Overview: Global Flagship, Madison Avenue.
- Oversee front-of-house operations, team leadership, and strategic planning within the 5-level flagship.
- Assisted in creating an in-house CRM platform for the Americas, launched in Summer 2022.
- Increased monthly business, consecutively averaging +15% each month.
- Increased 2021 EOY +31%. Volume: 8.9 million.
- Exceeded 2022 EOY +10%. Volume 10.2 million.
Brand Manager
AKRIS
New York, NY
09.2019 - 08.2021
- Company Overview: Saks Fifth Avenue
- Managed AKRIS shop standards to drive brand recognition and build brand image.
- Increased customer base by +17% following a series of dedicated sales campaigns.
- Increased EOY +23%. Volume 4.2 Million.
Boutique Manager
Roberto Cavalli
Houston, TX
06.2015 - 07.2019
- Company Overview: Flagship
- Assisted in the grand opening of the boutique in 2015. Volume 1.9 Million.
- Driving the sales and profitability of the store to achieve growth while maximizing team support and performance.
- Organizing and preparing new collections each season while revitalizing and launching products.
- Successfully executed Cavalli Couture orders yearly, Bespoke and one-of-a-kind garments for VVIP clients.
- Flagship
Associate Manager
FENDI
Houston, TX
09.2014 - 06.2015
- Partnered with the Store Manager in the overall running and operational functions within the boutique. Volume 2.5 Million.
- Driving the sales and profitability of the store to achieve growth while maximizing team support and performance.
- Completed courses at the "FENDI Fur Academy For The Americas" and received the fur specialist and advisor certificate.
Designer RTW Department Manager
TOOTSIES
Houston, TX
06.2012 - 09.2014
- Organizing and preparing new collections each season while revitalizing and launching products.
- Department Volume 7+ Million.
- Communicated daily with the buying office about special orders, visual merchandising, and inventory.
- Execute merchandising strategies using visual displays throughout the store to create vision and storylines.
Skills
- Strong leadership skills, with a proven ability to establish and develop sales professionals, to proactively drive business and KPI metrics
- Demonstrate productivity by preparing and executing business plans to optimize resources and deliver results
- Partnering with local charities to promote brand awareness, and using client affiliations to create and build strong relationships
- Expertise in women's designer ready-to-wear, accessories, leather goods, and fine jewelry
- Curating custom and bespoke client experiences
Certification
Luxury Management, The Hong Kong Polytechnic University (06/2021 - 08/2021)
Timeline
Store Manager - Flagship Madison Avenue
L'AGENCE
05.2024 - Current
Team Manager
Tiffany & Co
05.2023 - 05.2024
Sales Manager - Global Flagship
Max Mara
09.2021 - 05.2023
Brand Manager
AKRIS
09.2019 - 08.2021
Boutique Manager
Roberto Cavalli
06.2015 - 07.2019
Associate Manager
FENDI
09.2014 - 06.2015
Designer RTW Department Manager
TOOTSIES
06.2012 - 09.2014
Similar Profiles
Oscar ArellanoOscar Arellano
Warehouse Worker at L'AGENCEWarehouse Worker at L'AGENCE
Ashley AkardAshley Akard
Sales Associate at L'AGENCESales Associate at L'AGENCE
Andrea BillardAndrea Billard
Stagiaire at L'agenceStagiaire at L'agence
Avery SteeleAvery Steele
Senior Associate, Client Solutions at Gerson Lehrman GroupSenior Associate, Client Solutions at Gerson Lehrman Group
Ivy WatkinsIvy Watkins
HR Business Partner, Vice President at Citi GroupHR Business Partner, Vice President at Citi Group