Enhanced curb appeal for residential properties by designing and implementing landscaping projects.
Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
Implemented sustainable landscaping practices to reduce water consumption and promote native plant species growth.
Evaluated project progress against established timelines to adjust resources as needed for successful completion.
Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
Field Training Officer
Rochester General Hospital
05.2022 - 12.2023
Coordinated and conducted various training, such as firearms, report writing and physical fitness.
Provided ongoing feedback to trainees regarding their progress, identifying areas for improvement and recommending strategies for success.
Provided constructive feedback on department policies and procedures, contributing to ongoing improvement initiatives within the Field Training Officer program.
Ensured proper documentation of all training activities to maintain compliance with department guidelines and accreditation standards.
Strengthened professional relationships within the department by participating in community engagement events alongside other officers and supervisors.
Security Officer
Rochester General Hospital
12.2021 - 12.2023
Reported suspicious activities and persons to law enforcement.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Retail Parts Manager
Advanced Auto Parts
04.2019 - 12.2021
Oversaw daily store operations, delegating tasks appropriately among team members while maintaining overall responsibility for performance outcomes.
Promoted a positive work environment by fostering teamwork and open communication among staff members.
Managed budgeting processes for the department, tracking expenses closely to ensure financial goals were met or exceeded.
Ensured timely fulfillment of customer orders with efficient processing and shipping practices.
Retail Sales Associate
Advanced Auto Parts
10.2017 - 04.2019
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Increased sales revenue through effective product recommendations tailored to individual customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.