Matthew Faas

Accomplished Security Director at Allied Universal, adept in CCTV Surveillance and conflict de-escalation, significantly improved team performance through comprehensive training. Leveraging superior customer service and threat assessment skills, fostered robust relationships with law enforcement, enhancing security protocols. Achieved a notable reduction in incident response times, demonstrating a proactive approach to safety and risk management. Diligent Security professional with 15 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

¨ Reduced 1st year employee attrition by 45% by redefining job responsibilities, working with HR for compensation adjustments, and improving training programs.

¨ Reduced overtime by 55% by reducing missed meal breaks through refined workflow management and increased staff accountability.

¨ Maintained industry security standards for the women’s & children’s nursing units by increasing security staff and securing units by reducing unit access and requiring 24/7photo identification for staff and visitors.

¨ Preserved industry security standards for emergency services departments by increasing security measures, reducing unit access, and conducting hourly rounds with supervisors.