Matthew Falconett
Orlando,FL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Trustworthy and dedicated Cashier with 4 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
8
8
years of professional experience
Work History
Cashier
Natalie's Candy Jar
10.2023 - 02.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Upsold additional products and services to customers, increasing revenue.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked effectively in fast-paced environments.
Cashier
SSP America
06.2022 - 10.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, and locate items.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register to record transactions accurately and efficiently.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Handled cash with high accuracy and took care to check bills for fraud.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Natalie's Candy Jar
02.2021 - 06.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Upsold additional products and services to customers, increasing revenue.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked effectively in fast-paced environments.
Driver /Cleaner
Hertz Car Rental
05.2021 - 02.2022
- Cleaned and maintained vehicles and assessed vehicle for damage after each shift.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Drove safely in various weather and road conditions to avoid accidents.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Minimized liability by consistently following road rules when driving.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Worked flexible hours across night, weekend, and holiday shifts.
Cashier
Zaxbys
02.2019 - 06.2019
- Operated cash register, collected payments and provided accurate change
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Brand Associate
Old Navy, Gap
09.2018 - 02.2019
- Replenished product stock to maintain appropriate levels and meet expected sales demands
- Created positive and rewarding client experiences through warm and friendly customer interactions
- Monitored all sales activity and assessed customer satisfaction with purchases
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
Receptionist
College of Central Florida
08.2016 - 03.2017
- Greeted visitors, assessed needs and directed to appropriate personnel
- Kept a current record of staff members' whereabouts and availability
- Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Dishwasher
Charlie Horse Restaurant
01.2016 - 03.2016
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine
- Handled glassware and other fragile items with exceptional care to prevent breakage
- Maintained kitchen work areas, equipment, or utensils in clean and orderly condition
- Cleared trash, cooking equipment and floors to keep sanitized kitchen
- Restocked ice and beverage containers as needed.
Education
Bachelor of Science - Digital Media
University Of Central Florida
Orlando, FL12.2023
Associate of Arts - Digital Media
College Of Central Florida
Ocala, FL08.2018
Skills
- Game programming
- Knowledgeable in Unity
- Flexible
- Active listening
- Decision-making
- Inventory Stocking
- Cash Register Operations
- Payment Processing
- Refund handling
- Order Taking
- Problem-Solving
- Cleaning and sanitizing
Timeline
Cashier
Natalie's Candy Jar
10.2023 - 02.2024
Cashier
SSP America
06.2022 - 10.2023
Driver /Cleaner
Hertz Car Rental
05.2021 - 02.2022
Cashier
Natalie's Candy Jar
02.2021 - 06.2022
Cashier
Zaxbys
02.2019 - 06.2019
Brand Associate
Old Navy, Gap
09.2018 - 02.2019
Receptionist
College of Central Florida
08.2016 - 03.2017
Dishwasher
Charlie Horse Restaurant
01.2016 - 03.2016
Bachelor of Science - Digital Media
University Of Central Florida
Associate of Arts - Digital Media
College Of Central Florida
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