Matthew Faranda
Lagrangeville,NY
Summary
Proven Senior Mortgage Loan Officer with a track record of enhancing loan volume and client satisfaction at Cross Country Mortgage LLC. Expert in credit analysis and risk assessment, coupled with exceptional negotiation skills and a customer service-focused approach. Achieved a significant increase in repeat business through effective communication and relationship building.
Experienced mortgage professional prepared for senior-level responsibilities. Strong focus on team collaboration and achieving results. Skilled in loan origination, risk assessment, and client relationship management. Reliable and adaptable, ensuring smooth processes and positive outcomes.
Organized Mortgage Loan Officer with 25 years of experience in Mortgage Lending. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Mortgage Loan Officer
Cross Country Mortgage LLC
01.2022 - Current
- Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.
- Implemented marketing strategies to expand client base and increase loan volume.
- Regularly reviewed and updated loan pricing to maintain competitiveness in the marketplace and maximize profitability for the company.
- Prepared comprehensive loan files that included detailed documentation needed for underwriting approval.
- Negotiated favorable terms for borrowers by leveraging extensive knowledge of lending guidelines and risk factors.
- Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
- Analyzed applicant financial status, credit, and property evaluations to determine feasibility of granting loans.
- Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
- Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
- Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.
Delivery Driver
Madisons Pizza Cafe
09.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Senior Loan Officer
Guaranteed Rate Affinity
03.2021 - 12.2021
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
- Established reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
- Negotiated loan terms and conditions with customers to secure best deal.
Vice President of Mortgage Lending
Guaranteed Rate Inc
04.2018 - 03.2021
- Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.
- Implemented marketing strategies to expand client base and increase loan volume.
- Prepared comprehensive loan files that included detailed documentation needed for underwriting approval.
- Negotiated favorable terms for borrowers by leveraging extensive knowledge of lending guidelines and risk factors.
- Participated in industry events to stay current on trends and changes within the mortgage lending landscape.
- Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
- Analyzed applicant financial status, credit, and property evaluations to determine feasibility of granting loans.
- Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
- Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
- Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Worked with underwriters to fix application problems and resolve issues.
Senior Loan Officer
HomeBridge Financial Services, Inc
02.2017 - 04.2018
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
- Established a reputation as an expert in various loan programs, becoming a trusted resource for colleagues and clients alike.
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Senior Mortgage Loan Officer
Prospect Mortgage LLC
12.2009 - 02.2017
- Worked closely with processors to resolve any issues that arose during application review or underwriting stage, minimizing delays in closing timescales.
- Implemented marketing strategies to expand client base and increase loan volume.
- Negotiated favorable terms for borrowers by leveraging extensive knowledge of lending guidelines and risk factors.
- Participated in industry events to stay current on trends and changes within the mortgage lending landscape.
- Assisted in the development of junior loan officers through mentoring and coaching sessions, improving overall team performance.
- Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
- Analyzed applicant financial status, credit, and property evaluations to determine feasibility of granting loans.
- Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
- Delivered engaging presentations at homebuyer seminars to educate potential clients on the home buying process and available financing options.
- Educated clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
- Conducted thorough pre-qualification analyses to match potential borrowers with appropriate loan products for their needs.
- Maintained compliance with federal regulations and company policies during all stages of the mortgage process.
- Managed pipeline of mortgage applications for timely processing and closing, resulting in satisfied clients.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Education
High School Diploma -
Yorktown High School
Yorktown Heights, NY06.1990
Skills
- Loan origination expertise
- Risk assessment
- Real estate market awareness
- Negotiation
- Refinancing strategies
- Mortgage products
- Jumbo loan handling
- Licensed mortgage loan originator
- Desktop underwriter expert
- Teamwork
- Teamwork and collaboration
- Customer service
- Reliability
- Customer service-focused
- Effective communication
- Client relationship building
Certification
- Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.
Timeline
Senior Mortgage Loan Officer
Cross Country Mortgage LLC
01.2022 - Current
Senior Loan Officer
Guaranteed Rate Affinity
03.2021 - 12.2021
Delivery Driver
Madisons Pizza Cafe
09.2018 - Current
Vice President of Mortgage Lending
Guaranteed Rate Inc
04.2018 - 03.2021
Senior Loan Officer
HomeBridge Financial Services, Inc
02.2017 - 04.2018
Senior Mortgage Loan Officer
Prospect Mortgage LLC
12.2009 - 02.2017
High School Diploma -
Yorktown High School
- Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.
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