Matthew Fecarotta
Edgerton
Summary
Driven professional with a proven track record, excelling in technical knowledge and exceptional customer service. Skilled in warehouse operations and returns processing, I consistently enhanced productivity and exceeded customer expectations. Demonstrated ability to collaborate effectively, maintaining high standards of cleanliness and organization. I am a quick learner, reliable and willing to take on new goals.
Overview
5
5
years of professional experience
Work History
Parts Specialist
Morrisons Auto
08.2023 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers pulling parts from junk yard for online orders
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Lawn Maintenance Laborer
Exclusive Hunt Club
11.2021 - 07.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming of lawns.
- Developed strong relationships with clients through clear communication of services provided and project timelines.
Kitchen Staff Member
Rockys Pizza Italian Rest
12.2019 - 10.2021
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Pushed, pulled and transported large loads and objects.
Education
GED -
Edgerton High School
Edgerton, WI06.2022
Skills
- Technical knowledge
- Shipping and receiving
- Warehouse Operations
- Returns processing
Timeline
Parts Specialist
Morrisons Auto
08.2023 - Current
Lawn Maintenance Laborer
Exclusive Hunt Club
11.2021 - 07.2023
Kitchen Staff Member
Rockys Pizza Italian Rest
12.2019 - 10.2021
GED -
Edgerton High School