Matthew Festa
Portland,OR
Summary
Currently a registered nurse who is looking for a part-time weekend job. I would be available on Saturdays and Sundays. Thank you for your consideration and I look forward to hearing from you soon.
Overview
8
8
years of professional experience
Work History
Registered Nurse, Endoscopy
The Oregon Clinic
08.2024 - Current
- Streamlined workflow by effectively managing supplies inventory and maintaining organized storage areas.
- Educated family members and caregivers on patient care instructions.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Dish Washer
Pilot House
01.2022 - 05.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Shift Leader
Urban Air Trampoline and Adventure Park
01.2018 - 05.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Nursing
University of Portland
Portland, OR05-2023
Skills
- Ability to work at a fast pace
- Customer service
- Integrate well with team members
- Complaint resolution
Timeline
Registered Nurse, Endoscopy
The Oregon Clinic
08.2024 - Current
Dish Washer
Pilot House
01.2022 - 05.2023
Shift Leader
Urban Air Trampoline and Adventure Park
01.2018 - 05.2019
Bachelor of Science - Nursing
University of Portland
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