Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Languages
Timeline
Generic

Matthew Fitzpatrtick

Hermiston

Summary

Dedicated professional with a strong work ethic and a commitment to continuous learning. Proven ability to thrive in dynamic and fast-paced environments. Self-motivated and goal-oriented, consistently delivering reliable results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Unarmed Data Center Security Officer

First Coast Security
Hermiston
09.2022 - Current
  • Tracked items entering and exiting restricted areas using multiple ticketing systems.
  • Maintained a client-approved list to distinguish safe from unsafe items.
  • Patrolled and secured areas to protect assets and ensure employee safety.
  • Communicated effectively within the chain of command for operational efficiency.
  • Trained staff on security protocols, enhancing compliance and awareness.
  • Responded promptly to incidents while assessing security risks in real-time.
  • Checked identification of all individuals entering or exiting to prevent unauthorized access.
  • Enhanced data center security through strict access control measures and monitoring systems.

Delivery Driver

Door Dash
Hermiston
05.2022 - 09.2022
  • Practiced safe driving techniques.
  • Managed cash transactions and balanced financial records accurately.
  • Handled food in compliance with health and safety regulations.

Sanitation Technician

Lamb Weston
Hermiston
03.2022 - 05.2022
  • Executed daily and weekly cleaning duties to maintain operational standards.
  • Collaborated with crew to thoroughly clean entire production line.
  • Handled hazardous chemicals while adhering to proper dilution and mixing instructions.

Bartender/Lead

Wildhorse Resort & Casino
Pendleton
08.2017 - 03.2022
  • Managed cash handling duties, ensuring accurate accounting at end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Opened or closed bar according to established procedures for shift preparedness.
  • Maintained clean workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory to maintain optimal stock levels and meet customer demands.
  • Increased customer satisfaction by delivering exceptional service and crafting quality cocktails.
  • Assisted with staff training on bartending techniques and customer service best practices.
  • Fostered positive work environment through effective teamwork and communication.

Line Cook

Shari’s Restaurant
Hermiston
03.2013 - 08.2017
  • Restocked and prepared stations with necessary supplies and equipment in support of kitchen operations.
  • Cleaned and sanitized counters and high-touch areas to protect customers and staff.
  • Monitored stock and replenished low materials on food line.
  • Collaborated with front- and back-of-house team members to meet needs and avoid service delays.
  • Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed.
  • Handled rushes and used slow periods to clean, prep ingredients and restock supplies.
  • Trained new employees

Grocery Stocker

Walmart
Puyallup
06.2012 - 10.2012
  • Organized new inventory for easy storage or direct stocking.
  • Removed damaged or expired items from shelves to keep stock fresh.
  • Worked closely with team members to process shipments and unload incoming trucks.
  • Kept shelves well-stocked with current merchandise for customers' convenience.
  • Rotated stock, faced products, and built attractive displays.
  • Retained clean, neat aisles and removed debris from public areas.
  • Supported efficient sales floor restocking, palletizing, and moving groups of boxes to merchandise aisles.
  • Completed accurate orders through careful reading of tickets and product matching.

Call Center Representative

ACS
Federal Way
10.2011 - 05.2012
  • Offered actionable solutions for customer concerns, following internal database prompts and company scripts.
  • Safeguarded customer data by observing information security policies and confidentiality guidelines.
  • Handled caller needs for sales, service, and account problems.
  • Met inbound customer needs while maintaining strict performance targets.
  • Updated records with all interactions and customers transactions.
  • Referred unresolved customer grievances to designated departments for further investigation.

Movie Theater Crew Member

Regal Cinemas
Puyallup
08.2011 - 06.2011
  • Monitored theater goers during shows for signs of inappropriate, unauthorized, or criminal behaviors.
  • Collected tickets at ticket stand and directed patrons to correct theaters.
  • Intervened in disputes to help resolve conflicts and restore guest satisfaction.
  • Worked concession stand to sell drinks, popcorn, and candy.
  • Handled money with high accuracy and maintained balanced drawer.
  • Removed trash at end of show and swept floor of smaller debris.
  • Processed cash, debit, and credit card payments for movie theater tickets.
  • Kept facilities clean and presentable with regular attention to service needs.
  • Promoted concession sales as refreshment stand operator.

Crew Member

McDonald’s
Hermiston
07.2009 - 06.2011
  • Took orders and resolved complaints using effective customer communication skills.
  • Prevented germ spread by cleaning and sanitizing surfaces.
  • Managed orders from start to finish, verifying quality and quantity before bagging customer items.
  • Maintained high cleanliness and adhered to health code standards.
  • Addressed customers with friendly greetings and conversations.
  • Cross-trained in multiple positions to assist during busy periods.
  • Delivered timely service and performed sanitation tasks.
  • Kept wait times low through fast order taking and payment processing.

Education

High School Diploma -

Hermiston High School
Hermiston
06-2011

Skills

  • Time management and task prioritization
  • Quality assurance
  • Microsoft Office proficiency
  • Troubleshooting and problem solving
  • Social perceptiveness
  • Multitasking abilities
  • Computer components knowledge
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Self-motivation
  • Staff training and development
  • Complex problem solving
  • Customer service excellence
  • Team leadership skills
  • Decision making and task delegation
  • Data privacy awareness
  • Data center operations expertise

Certification

  • DPSST
  • First Aid/CPR

Personal Information

Gender: M/F

Affiliations

  • Tech enthusiast, passionate about exploring the latest advancements and innovations.
  • Computer building
  • Video Gaming
  • Music
  • Creative Writing
  • Gardening
  • Hiking
  • Camping

Languages

American Sign Language
Limited

Timeline

Unarmed Data Center Security Officer

First Coast Security
09.2022 - Current

Delivery Driver

Door Dash
05.2022 - 09.2022

Sanitation Technician

Lamb Weston
03.2022 - 05.2022

Bartender/Lead

Wildhorse Resort & Casino
08.2017 - 03.2022

Line Cook

Shari’s Restaurant
03.2013 - 08.2017

Grocery Stocker

Walmart
06.2012 - 10.2012

Call Center Representative

ACS
10.2011 - 05.2012

Movie Theater Crew Member

Regal Cinemas
08.2011 - 06.2011

Crew Member

McDonald’s
07.2009 - 06.2011

High School Diploma -

Hermiston High School

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