MATTHEW FLANAGAN
Friendswood,TX
Summary
Dynamic healthcare professional with extensive experience in acute care, quality improvement, and clinical operations. Expertise in enhancing patient outcomes through interdisciplinary collaboration, workflow optimization, and data-driven decision-making. A solid foundation in patient safety, process improvement, and regulatory compliance supports a strong focus on transitioning into quality and patient safety roles. Committed to driving excellence in healthcare delivery while fostering a culture of continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Occupational Therapy Assistant
UTMB Health
League City, TX
08.2023 - Current
- Directed patient care processes for over 20 individuals each day to optimize discharge efficiency.
- Coordinated efforts with interdisciplinary teams to implement strategies aimed at improving patient safety and care quality.
- Identified and assessed workflow inefficiencies to enhance operational efficiency.
- Implemented compliance protocols with clinical and regulatory standards to ensure operational integrity.
- Utilized Epic EMR to ensure precise documentation and optimize operational workflows.
Certified Occupational Therapy Assistant & Program Engagement Leader
Memorial Hermann
Houston, TX
01.2018 - 07.2023
- Led process improvement initiatives, including digital HEP implementation
- Chaired Safe Patient Handling Committee, reducing injuries by 30%
- Trained 100+ staff on EMR and digital tools
- Supported quality and safety initiatives across departments
Education
Master of Science - Health Professions
UTMB
Galveston, TX12.2025
Bachelor of Arts - Computer Information Technology
Southern New Hampshire University
Hooksett01.2014
Associate of Applied Science - Occupational Therapy
Skills
- Quality Improvement
- Patient Safety
- Process Improvement
- RCA
- PDSA
- Data Analysis
- Performance Metrics
- Regulatory Compliance
- Joint Commission
- CMS
- Clinical Operations
- Acute Care
- Interdisciplinary Team Collaboration
- Workflow Optimization
- Staff Engagement
- Leadership
Certification
- COTA/L (Texas)
- NBCOT Certified
- BLS
- CPPS – In Progress
Timeline
Certified Occupational Therapy Assistant
UTMB Health
08.2023 - Current
Certified Occupational Therapy Assistant & Program Engagement Leader
Memorial Hermann
01.2018 - 07.2023
Associate of Applied Science - Occupational Therapy
Master of Science - Health Professions
UTMB
Bachelor of Arts - Computer Information Technology
Southern New Hampshire University
Credentials
- COTA
- MSHP