Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Flemming

Customer Service
McMinnville,TN

Summary

Enthusiastic team member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service. Motivated to learn, grow and excel in the customer service business.

Overview

2
2
years of post-secondary education
3
3
years of professional experience

Work History

Volunterr

Homeless Of McMinnville Effort
McMinnville, TN
03.2021 - Current
  • Built strong relationships with customers through positive attitude and attentive response.
  • Prepared nutritious snacks and meals for program participants.
  • Obtained and processed charitable donations to serve needs of Homeless community.
  • Went door to door checking on vulnerable residents, offering companionship, and handling individual needs.
  • Coordinated services for homeless individuals, including housing, job and food assistance.
  • Planned and delivered numerous activities and special events for programs and services.
  • Maintained clean, neat and operational facilities to serve all program needs.
  • Developed strong interpersonal communication skills to promote relationship building with internal and external customers.

Usher/Door Greeter

The Pentecostal Church Of Sullivan
Sullivan , IN
08.2018 - 02.2021
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Greeted and collected tickets of patrons at concert events.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

No Degree - General

New Life Academy
Sullivan IN
08.2019 - Current

Skills

Staff education and training

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Timeline

Volunterr

Homeless Of McMinnville Effort
03.2021 - Current

No Degree - General

New Life Academy
08.2019 - Current

Usher/Door Greeter

The Pentecostal Church Of Sullivan
08.2018 - 02.2021

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Matthew FlemmingCustomer Service