Matthew Flynn
Sicklerville,NJ
Summary
Dynamic small business owner with a proven track record at Shamrocks Handyman Service, excelling in customer relations and project management. Skilled in financial oversight and team leadership, I successfully enhanced operational efficiency and achieved significant business growth through strategic planning and exceptional client service. Committed to fostering strong relationships and driving team success.
Overview
27
27
years of professional experience
Work History
Owner
Shamrocks Handyman Service
04.2014 - 10.2025
- Managed daily operations for diverse handyman services, ensuring timely project completion and customer satisfaction.
- Supervised team of skilled tradespeople, fostering collaboration and enhancing work quality.
- Developed comprehensive service offerings based on customer feedback and market trends, driving business growth.
- Implemented efficient scheduling systems to optimize workforce allocation and reduce downtime.
- Trained new employees in best practices for safety and tool usage, promoting a culture of excellence.
- Established relationships with suppliers to secure quality materials at competitive prices, improving cost efficiency.
- Conducted regular performance evaluations to identify areas for improvement and enhance team skills.
- Streamlined billing processes using software tools to ensure accurate invoicing and timely payments from clients.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Sales Associate
Shamrock Handyman Services
01.2008 - 02.2013
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new associates on store policies and operational procedures.
- Monitored inventory levels and coordinated restocking efforts as needed.
Forman
Ship Shape Landscaping
04.2000 - 11.2007
- Supervised landscaping crews to ensure project completion within deadlines
- Trained team members in safe operation of machinery and tools
- Coordinated daily tasks to optimize workflow and productivity
- Implemented quality control measures to maintain high standards of work
- Conducted site inspections to assess project progress and compliance
- Developed schedules for equipment usage and crew assignments
Shope Rite
Clerk, General
Blackwood, NJ
02.1999 - 08.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Psychology
Stockton University Nj
Galloway, NJ03.2022
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Client service
Operations management
Project estimating
Staff management
Team oversight
Financial management
Staff hiring
Consulting
Employee development
Human resource management
Human resources
Crisis management
Hiring and staffing
Customer service
Decision-making
Team leadership
Scheduling
Goal setting
Desktops, laptops, and mobile devices
Accomplishments
I’m a night of the knights of Columbus 3rd degree knight. I also have my degree from Camden county college in imped science (addictions). I have volunteered teaching horse back riding for the handicapped at RR special riders. Aka rainbow ranch.
Timeline
Owner
Shamrocks Handyman Service
04.2014 - 10.2025
Sales Associate
Shamrock Handyman Services
01.2008 - 02.2013
Forman
Ship Shape Landscaping
04.2000 - 11.2007
Shope Rite
Clerk, General
02.1999 - 08.2000
Bachelor of Arts - Psychology
Stockton University Nj