Matthew Ford
Lewisville,Texas
Summary
Organized and strong critical thinker that provides consultative design assistance with post-installed anchorages, direct fastening technology, and deck diaphragm design. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Support Engineer
Hilti North America
06.2022 - Current
- Provided technical support to specifiers, contractors, and Hilti field representatives through telephone and email related business.
- Provided assistance to specifiers using PROFIS Engineering and PROFIS DF Diaphragm to design for post-installed anchorages and deck diaphragms.
- Created submittals to translate existing deck diaphragm connection designs to Hilti solutions.
- Developed strong knowledge of post-installed adhesive and mechanical anchorage design and direct fastening technologies.
- Developed training resources for colleagues to learn rebar development theory for shear overlays, extensions, and structural joints.
- Remained current in the knowledge of building codes relative to the application of Hilti products.
- Collected customer data and provided leads to maximize possible business opportunities for field engineers.
- Met assigned deadlines for project assignments.
Energy & Industry Field Technical Services Intern
Hilti North America
05.2021 - 07.2021
- Learned the general responsibilities of field engineers and how to develop relationships with specifiers.
- Created resources to guide field engineers through the specification-to-sale process for grating and pipe support applications.
Education
Bachelor of Science - Mechanical Engineering
University of Arkansas
Fayetteville, AR05.2022
Minor - General Business
University of Arkansas
Fayetteville, AR05.2022
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Java, MATLAB, Solidworks, PROFIS Engineering Suite, PROFIS DF Diaphragm
Certification
OSHA-10
Timeline
Technical Support Engineer
Hilti North America
06.2022 - Current
Energy & Industry Field Technical Services Intern
Hilti North America
05.2021 - 07.2021
Bachelor of Science - Mechanical Engineering
University of Arkansas
Minor - General Business
University of Arkansas