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Matthew Ford
Burlington
Summary
Engineering technician with hands-on experience in the fiber optic cable industry, troubleshooting complex systems, solving technical problems, and working in fast-paced environments. Recently earned an Associate of Applied Science (A.A.S.) in IT Cybersecurity, along with industry-focused cybersecurity training and certifications. Strong background in analytical thinking, problem solving, and adapting quickly to new technologies. Currently continuing my education toward a bachelor’s degree in Computer Science to further expand my technical and cybersecurity knowledge. Seeking an opportunity in IT or cybersecurity where I can apply my technical skills, attention to detail, and passion for continuous learning to help support and secure organizational systems.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Engineering Technician
Corning
Winston-Salem, NC
11.2024 - Current
- Operated and maintained precision measurement instruments for quality assurance.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Conducted routine inspections to ensure compliance with safety standards.
- Collaborated with engineering teams to implement process improvements.
- Documented technical specifications and test results accurately for analysis.
- Analyzed data from experiments to identify trends and anomalies.
- Participated in cross-functional meetings to enhance communication and workflow efficiency.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Improved equipment reliability by performing regular maintenance and calibrations.
- Reduced downtime during projects by rapidly identifying and resolving issues with machinery or systems.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Optimized machine operation parameters, leading to noticeable improvement in product quality and consistency.
Process Engineering Technician
Prysmian
Burlington, NC
06.2019 - 11.2024
- Led process optimization initiatives to enhance manufacturing efficiency and product quality.
- Developed and implemented standard operating procedures for equipment operation and maintenance.
- Conducted root cause analysis to identify process inefficiencies and recommend corrective actions.
- Trained team members on best practices for equipment handling and safety protocols.
- Utilized advanced troubleshooting techniques to resolve technical issues in manufacturing processes.
- Enhanced product quality by identifying root causes of defects and implementing corrective actions.
- Trained junior technicians in proper operational procedures, fostering a culture of continuous improvement.
General Manager
Barracuda Vapes
Granite Falls, NC
01.2016 - 06.2019
- Developed strategic marketing initiatives that increased brand awareness and market penetration.
- Oversaw inventory management systems to optimize stock levels and minimize waste.
- Fostered collaborative relationships with suppliers to negotiate favorable terms and pricing agreements.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Applied Science - IT Cybersecurity
Caldwell Community College And Technical Institute
Hudson, NC05-2026
High School Diploma -
Hibriten Highschool
Lenoir, NC06-2014
Skills
- Troubleshooting
- System testing
- Maintenance and repairs
- Root-cause analysis
- UNIX and Linux-based tools
- MySQL proficiency
- Engineering principles
- Python
- Java proficiency
- Cybersecurity expertise
- Fiber optic technologies
- Networking fundamentals
- SIEM tools
- Virtualization technology proficiency
Certification
- CompTIA Security+
- Google Cybersecurity Professional Certificate
- Cyber Sentinel Participant
- Associate Python Developer
- CCNA: Introduction to Networks
Interests
Timeline
Engineering Technician
Corning
11.2024 - Current
Process Engineering Technician
Prysmian
06.2019 - 11.2024
General Manager
Barracuda Vapes
01.2016 - 06.2019
Associate of Applied Science - IT Cybersecurity
Caldwell Community College And Technical Institute
High School Diploma -
Hibriten Highschool