Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Franco

Carlsbad,NM

Summary

Proven track record in enhancing operational efficiency and safety, evidenced by a pivotal role at Vaprox Tech. Expert in maintenance and repairs, coupled with exceptional multitasking abilities, led to significant performance improvements. Mastered computer-assisted diagnostics and fostered team collaboration, achieving targets with precision and adaptability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Flare Technician

Vaprox Tech
09.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized system performance thorough testing and analysis.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Certified with use of man lifts and fork lifts.
  • H2s certified.

Residential Treatment Assistant

Lifehouse Carlsbad
01.2024 - 08.2024
  • Provided compassionate support to patients experiencing emotional distress during the recovery process.
  • Ensured accurate records of patients'' treatments, contributing to effective continuity of care.
  • Actively participated in team meetings, sharing insights on patient progress and collaborating on adjustments to treatment plans when necessary.
  • Promoted adherence to treatment plans by addressing patients'' concerns and providing education on the benefits of each intervention.
  • Facilitated group therapy sessions, fostering healthy communication among participants.
  • Enhanced patient comfort during sessions with empathetic communication and a supportive environment.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for individual clients.
  • Monitored patient safety during therapy sessions, promptly addressing any identified risks or concerns.
  • Supported patients throughout their rehabilitation journey, celebrating milestones and encouraging continued progress toward goals.
  • Coordinated discharge planning, working closely with patients, families, and care providers to ensure a smooth transition from treatment settings.
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Streamlined documentation processes for increased efficiency in record-keeping tasks across the team.
  • Managed appointments and scheduling, ensuring efficient use of therapists'' time and resources.
  • Assisted therapists in delivering personalized treatment plans for optimal patient recovery.
  • Monitored patient progress and reported changes to healthcare professionals.

Delivery Driver Manager

Papa John's Pizza
01.2023 - 10.2023
  • Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Improved delivery efficiency by optimizing routes and schedules for drivers.
  • Consistently met or exceeded shipment deadlines through effective time management and prioritization skills.
  • Implemented safety protocols to minimize accidents and injuries among delivery drivers.
  • Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
  • Coordinated with sales representatives to ensure accurate, up-to-date information was available for clients regarding their orders'' status.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Verified validity of vehicle inspection stickers and registrations.
  • Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
  • Developed strong partnerships with local businesses to expand delivery services within the community.
  • Verified accuracy of all deliveries against order forms.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

RV Technician

Carlsbad Rv Sales and Service
01.2019 - 09.2023
  • Organized workspace effectively, allowing for increased productivity in servicing multiple vehicles simultaneously while maintaining attention to detail.
  • Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
  • Performed preventive maintenance work on [Type] and [Type] recreational vehicles.
  • Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
  • Familiarized new employees with maintenance department practices and workflow.
  • Utilized advanced diagnostic tools accurately for quick identification of potential issues before they escalated into costly repairs.
  • Delivered thorough post-repair testing to confirm all systems were functioning as expected before returning the RV to the customer.
  • Notified supervisor of factors that could delay work completion.
  • Performed comprehensive pre-delivery inspections of new RVs, guaranteeing quality assurance for customers.
  • Repaired cosmetic damage to areas such as walls and floors.
  • Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
  • Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
  • Provided in-depth cleaning services for all models prior to sale and after repairs were completed.

Welder Helper

Big Horn Construction
03.2017 - 11.2018
  • Followed safety protocols to minimize workplace accidents.
  • Prepared welding equipment to perform advanced welding work.
  • Fabricated shop parts directly from blueprints.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Assisted in meeting project specifications by accurately interpreting blueprints, schematics, and work orders.
  • Supported a positive work environment by maintaining professional conduct, demonstrating respect for colleagues, and actively engaging in ongoing learning opportunities.
  • Contributed to on-time project completion by efficiently organizing materials and maintaining a clean work area.
  • Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
  • Improved workplace safety by diligently following safety protocols and procedures during all tasks.
  • Removed trash and excess materials to clean up work areas.
  • Enhanced weld quality by assisting in the preparation of materials and equipment for welding projects.
  • Upheld company standards through compliance with industry regulations, codes, and guidelines during all activities.
  • Fetched materials, equipment, and tools for welding professionals.
  • Followed instructions from construction project managers and supervisors.

SWD OPERATOR

Diversified Oilfield Service
04.2013 - 12.2016
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained skimmer plant and injection well

Education

High School Diploma -

Carlsbad High-school
Carlsbad, United States
05.2006

Skills

  • Works Well Under Pressure
  • Written/Verbal Communication
  • Attention to Detail
  • Customer Service
  • Maintenance and repairs
  • Quality Control
  • Mechanical Knowledge
  • Computer-assisted diagnostics
  • Multitasking and Organization
  • Work Planning and Prioritization
  • Installation and Repair
  • Operations Monitoring
  • System Tests
  • Performance Improvement
  • Forklift operator
  • Man lift operator

Timeline

Flare Technician

Vaprox Tech
09.2024 - Current

Residential Treatment Assistant

Lifehouse Carlsbad
01.2024 - 08.2024

Delivery Driver Manager

Papa John's Pizza
01.2023 - 10.2023

RV Technician

Carlsbad Rv Sales and Service
01.2019 - 09.2023

Welder Helper

Big Horn Construction
03.2017 - 11.2018

SWD OPERATOR

Diversified Oilfield Service
04.2013 - 12.2016

High School Diploma -

Carlsbad High-school

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Matthew Franco