Matthew Fredericks
Milwaukee,Wisconsin
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Detailer
Honda City
Greenfield, Wisconsin
03.2021 - Current
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Dried vehicles with microfiber towels after washing them.
- Polished chrome trim with a soft cloth or buffer.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
- Performed minor touch-up painting on scratched areas of car bodies when necessary.
Parts Delivery Driver
Honda City
Greenfield, WI
06.2022 - 08.2022
- Delivered parts to customers in a timely manner.
- Organized and inventoried parts for delivery.
- Loaded and unloaded parts from delivery truck.
- Checked orders for accuracy prior to delivery.
- Maintained records of deliveries, including customer signatures.
- Communicated with customers regarding orders, returns, and exchanges.
- Obtained customer signature on receipt for pickup or delivery.
- Packaged and safely loaded parts and materials to prevent damage during transportation.
Team Leader
Culvers
New Berlin, WI
02.2019 - 03.2021
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Conducted trainings on topics related to customer service, product knowledge and company policies.
- Monitored progress of employees after training sessions to ensure successful implementation of learned skills.
Dishwasher
Tomkens Bar and Grill
West Allis, WI
09.2018 - 11.2018
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Ensured that workstations were kept neat and tidy throughout the shift.
Education
High School Diploma -
Nathan Hale Highschool
West Allis, WI06-2021
Skills
- Buffing and Polishing
- Interior Detailing
- Paint Restoration
- Waxing and sealing
- Clay bar application
- Exterior detailing
- Glass treatment
- Safe cleaning with chemicals
- Vehicle transport
- Customer Service
- Dependable and Responsible
- Communication
- Teamwork and Collaboration
- Problem Resolution
- Customer Relations
- Basic Math
- Inventory counting
- Payment handling
- Punctuality
Certification
- Forklift Certified
Timeline
Parts Delivery Driver
Honda City
06.2022 - 08.2022
Car Detailer
Honda City
03.2021 - Current
Team Leader
Culvers
02.2019 - 03.2021
Dishwasher
Tomkens Bar and Grill
09.2018 - 11.2018
High School Diploma -
Nathan Hale Highschool
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