Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Matthew Friberg

San Antonio

Summary

Dedicated leader with 21 years of experience in the U.S. Army as a Visual Information Operations Chief. Proven track record of enhancing team performance and customer satisfaction through innovative problem-solving, and effective communication. Recognized for directing high-stakes events and maintaining operational readiness, ensuring mission success under pressure.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Visual Information Operations Chief

US Army
San Antonio
03.2025 - 08.2025
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Operations NCOIC

US Army
Fort Irwin
01.2018 - 03.2022
  • Organized logistics support for field deployments including transport of personnel and equipment.
  • Participated in staff meetings to discuss current operations and develop plans for future missions.
  • Managed daily operations of a 40-person team, ensuring all personnel were properly trained and equipped to perform their duties.
  • Developed strategies to improve morale among team members through recognition programs or additional training opportunities.
  • Provided guidance on operational planning and execution to ensure mission success.
  • Advised commanders on best practices related to mission accomplishment while minimizing risk exposure.
  • Coordinated with higher headquarters on operational requirements and objectives.
  • Monitored supply inventories to ensure adequate resources were available for all operations.
  • Inspected equipment and supplies to ensure they met established standards.
  • Developed and implemented standard operating procedures in accordance with regulations and directives.

Director, White House Communications Agency

US Army
Washington
11.2012 - 12.2017
  • Directed face-to-face Presidential weekly video addresses;
    ensured the message reached millions of viewers worldwide
  • Directed multiple camera live Presidential events both CONUS and OCONUS.
  • Working closely the White House Press Secretary's Office as the Air Force One Audio Technician
  • Worked with White House Press Pool as the White House Television travel lead.
  • Served as a videographer for for live events from the White House.
  • Trained, supervised, evaluated and mentored Team members.

Combat Documentation Specialist

US Army
Fort Meade
11.2008 - 11.2012
  • In 2009, deployed to Afghanistan in support of International Security Assistance Force (ISAF). Attached to the U.S. Army 75th Ranger Regiment.
  • Collected both Still and video imagery in the combat environment over the course of 82 combat missions.
  • In 2010, deployed to Iraq in support of Operation Iraqi Freedom (OIF). Served as the Imagery Management NCO for the draw down.
  • Prepared thousands of still images and hundreds of hours of video for the Information officer and PAO
  • Participated in joint training exercises with allied forces to build relationships between nations.
  • Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
  • Provided guidance to subordinate personnel on tactical operations and training.

Combat Documentation Team Leader

US Army
Hohenfels
10.2005 - 11.2008
  • Participated in joint multinational training exercises as a documentation team member
  • Maintained and serviced personal and unit equipment ensuring readiness for deployment.
  • Used technical expertise and sound military judgment to learn and perform complex procedures.
  • Established clear expectations for my Soldiers, providing guidance when needed.
  • Conducted regular performance reviews to assess individual team member progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Education

Some College (No Degree) - General Ed

Central Texas College
Killeen, TX
08-2016

Some College (No Degree) - Network Systems Administration

DeVry University
Addison, IL
05-2016

Diploma - Visual Information Operations Chief

Cyber Center of Excellence
Fort Gordon, GA
03-2015

Diploma - Advanced Leadership Course

Cyber Center of Excellence
Fort Gordon, GA
05-2010

Certificate -

Warrior Leader Course
Grafenwoehr, Germany
08-2007

Diploma - Video Production and Documentation

Defense Information School
Fort Meade, MD
07-2005

Diploma - Basic Still Photography

Defense Information School
Fort Meade, MD
04-2005

High School Diploma -

Sparks High School
Sparks, NV
05-1999

Skills

  • Video production
  • Customer service
  • Logistics coordination
  • Technical troubleshooting
  • Operational planning
  • Team leadership
  • Performance evaluation
  • Creative solutions
  • Problem solving
  • Equipment maintenance
  • Supply inventory management
  • Friendly, positive attitude
  • Risk assessment
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Leadership
  • Flexible and adaptable
  • Communication
  • Active listening
  • Dependable and responsible
  • Attention to detail
  • Calm under pressure
  • Critical thinking
  • Microsoft office
  • Decision-making
  • Organizational skills

Certification

  • Project Management Ready (PMR) Certificate from the Project Management Institute

Accomplishments

  • Presidential Service Badge

Timeline

Visual Information Operations Chief

US Army
03.2025 - 08.2025

Operations NCOIC

US Army
01.2018 - 03.2022

Director, White House Communications Agency

US Army
11.2012 - 12.2017

Combat Documentation Specialist

US Army
11.2008 - 11.2012

Combat Documentation Team Leader

US Army
10.2005 - 11.2008

Some College (No Degree) - General Ed

Central Texas College

Some College (No Degree) - Network Systems Administration

DeVry University

Diploma - Visual Information Operations Chief

Cyber Center of Excellence

Diploma - Advanced Leadership Course

Cyber Center of Excellence

Certificate -

Warrior Leader Course

Diploma - Video Production and Documentation

Defense Information School

Diploma - Basic Still Photography

Defense Information School

High School Diploma -

Sparks High School
Matthew Friberg
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