Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matthew Frix

Anniston

Summary

Accomplished Mobile Repair Technician and Event Specialist with a proven track record at Cellairis and Crossmark. Expert in hardware repair, I enhanced workflow efficiency and elevated guest satisfaction through superior service and organizational skills. Specialized in turning complex problems into simple, cost-effective solutions, significantly improving customer experience and operational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mobile Repair Technician

Cellairis
08.2023 - Current
  • Offered guidance to consumers on purchasing mobile phone accessories.
  • Installed replacement screens, batteries and more maintaining strict adherence to safety protocols for proper installation.
  • Streamlined parts ordering procedures, resulting in a more organized workflow and reduced downtime due to out-of-stock components.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Developed expertise in repairing diverse mobile devices, including smartphones, tablets, and wearables from various brands.

Event Specialist

Crossmark
12.2022 - 07.2023
  • Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
  • Interfaced with clients to understand event objectives.
  • Managed event logistics and operations.
  • Elevated guest satisfaction by addressing concerns promptly and professionally during events.

Education

GED -

Gadsden State Community College
Gadsden, AL
12-2021

HVAC Certification - HVAC

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Oxford, AL
08.2025

Skills

  • Soldering
  • Troubleshooting
  • Hardware repair
  • Expert diagnostics
  • Preventative maintenance
  • Electrical wiring
  • Leak checks
  • HVAC and refrigeration systems

Certification

  • NCCER Core Certification
  • EPA Universal Certification
  • Trade School

Timeline

Mobile Repair Technician

Cellairis
08.2023 - Current

Event Specialist

Crossmark
12.2022 - 07.2023

GED -

Gadsden State Community College

HVAC Certification - HVAC

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