Motivated business professional bringing 5+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
10
10
years of professional experience
Work History
Assistant Shop Manager
USF Holland - Division Of YRC Worldwide
12.2022 - 09.2023
Improved fleet performance by implementing effective maintenance programs and schedules.
Conducted regular performance evaluations, providing constructive feedback and coaching to drive employee growth.
Collaborated with vendors for timely procurement of parts, ensuring minimal impact on operations.
Maintained accurate documentation pertaining to fleet maintenance activities, ensuring compliance with both internal policies and external regulatory requirements.
Trained and supervised maintenance staff, creating a skilled team capable of addressing diverse fleet needs.
Enhanced safety standards through thorough inspections and adherence to regulations.
Assisted in acquisition decisions by providing technical expertise and evaluating potential additions to the fleet based on their suitability for company needs.
Optimized inventory management systems to ensure availability of essential parts without overstocking or waste.
Implemented preventive maintenance measures, reducing the frequency of costly breakdowns and unplanned repairs.
Fleet Maintenance Inspector
Roadrunner Transportation Systems Inc.
08.2020 - 12.2022
Conducted regular audits of internal systems and processes to identify opportunities for optimization while maintaining high quality standards.
Managed multiple concurrent projects successfully while adhering strictly to deadlines.
Assisted in the development of training materials, improving overall team knowledge and competency levels related to inspection procedures and requirements.
Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
Diesel Mechanic III
JB Hunt Transportation
06.2017 - 09.2020
Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.
Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Inspected vehicle systems to assess function and uncover defects.
Ordered parts necessary for vehicle repairs and new installations.
Owner/Operator
Lucky's Roadside
05.2013 - 05.2017
Managed time efficiently to ensure rapid response to multiple simultaneous roadside assistance requests within assigned territory.
Maintained safety standards while performing tasks such as tire changes, jump starts, fuel deliveries, and lockouts.
Resolved conflicts professionally when dealing with challenging circumstances or customer complaints regarding service quality or timeliness.
Strengthened relationships with local tow companies through effective coordination and collaboration during emergency situations.
Maximized operational efficiency by utilizing technology tools such as point-of-sale systems or inventory management software to streamline administrative tasks within the shop environment.
Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Education
High School Diploma -
Illinois Valley Community College
Oglesby, IL
06.2005
Skills
Preventive Maintenance Planning
Staff Training and Development
Scheduling and Coordination
Team leadership and supervision
Environmental Sustainability Practices
Fleet Safety Standards
Diagnostic and Troubleshooting Skills
Safety Compliance
Vendor Relationship Management
Tool and Parts Inventory Oversight
Skilled Maintenance and Repair
Timeline
Assistant Shop Manager
USF Holland - Division Of YRC Worldwide
12.2022 - 09.2023
Fleet Maintenance Inspector
Roadrunner Transportation Systems Inc.
08.2020 - 12.2022
Diesel Mechanic III
JB Hunt Transportation
06.2017 - 09.2020
Owner/Operator
Lucky's Roadside
05.2013 - 05.2017
High School Diploma -
Illinois Valley Community College
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