Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Matthew Gallagher

Killington,VT

Summary

Adept at reducing food waste and enhancing customer satisfaction, my tenure at Rivershed Killington showcased my strong work ethic and exceptional customer service skills. Mastering safe food handling and efficient cash transactions, I consistently maintained high standards of cleanliness and guest engagement, contributing significantly to the seamless operations of high-volume dining environments.

Overview

15
15
years of professional experience

Work History

Pizza Cook

MaryLou's Killington
11.2023 - 05.2024
  • Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
  • Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.

Server

Rivershed Killington
11.2020 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Banquet Server

Mountain Top Resort
06.2020 - 10.2023
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Server

Peppino's Restaurant
06.2009 - 04.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Banquet Server

Woodstock Inn Resort
05.2010 - 08.2011
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Bachelor of Science - Environmental Studies

Northern Vermont University
Johnson, VT
04.1992

Skills

  • Cleaning and sanitation
  • Safe Food Handling
  • Sauce making
  • Exceptional customer service
  • Strong Work Ethic
  • Cash Handling
  • Guest Engagement
  • Professional Appearance

Timeline

Pizza Cook

MaryLou's Killington
11.2023 - 05.2024

Server

Rivershed Killington
11.2020 - 05.2024

Banquet Server

Mountain Top Resort
06.2020 - 10.2023

Banquet Server

Woodstock Inn Resort
05.2010 - 08.2011

Server

Peppino's Restaurant
06.2009 - 04.2020

Bachelor of Science - Environmental Studies

Northern Vermont University

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Matthew Gallagher