Summary
Overview
Work History
Education
Skills
Locations
Hobbies and Interests
Timeline
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Matthew Galucki

Matthew Galucki

Atlanta

Summary

Experienced business development leader with a strong background in management, customer service, and software sales spanning over 15 years. Proven track record of nurturing client relationships to drive sales growth. Skilled in increasing sales, implementing customer retention strategies, and fostering innovation within business operations. Proficient in leading and supervising operational and sales teams to achieve organizational goals.

Overview

19
19
years of professional experience

Work History

Owner

MG Events
05.2020 - Current
  • I partner with charities, restaurants and companies to host fund raising events. Mostly golf events.

President

Atlanta Premier Hockey
02.2018 - Current
  • Utilizing relationships, I launched an adult hockey league in 2018 consisting of highest level of hockey players in the area. The league includes ex-college and minor professional level players.

Business Development

Playback Now
07.2014 - Current
  • Managed full sales software sales cycle from initial demo to contracting to implementation
  • Manage service solutions with an emphasis on customer satisfaction and retention.
  • Streamlined an effective lead process that generated a 25% increase in sales volume since 2015.
  • Grew company client base from 11 organizations to currently 55 active organization clients.
  • When COVID deeply impacted our ability to produce in person conference services, lead the company pivot to producing completely virtual conferences services.
  • Assessed the work of competitors to best understand what our brand brings to the table in our industry.
  • From 2014- 2024, increased company revenues an average of 10% annually moving from an increase of $1.5 million dollars in revenue in 2015 to $2.5 million in 2024.
  • Maintained, nurtured, and managed all client relationships.

Account Executive

Sightline Services
01.2013 - 07.2014
  • Attended meetings at corporate headquarters, collaborating with industry members and sharing points of view and ideas.
  • Facilitated and supported sales initiatives.
  • Monitored sales and feedback from customers.
  • Continually researched new business opportunities in the market.

Property and Guest Services Manager

AAA Parking
09.2006 - 01.2011
  • Was the company liaison and property manager to the Sheraton Downtown ATL, Hyatt Regency, Marriott Marquis, W Hotel Downtown and the Intercontinental Buckhead
  • Interviewed, hired, and trained all new hospitality staff
  • Fostered relationships between all departments throughout hotel.
  • Contacted appropriate hotel departments to resolve guest issues or concerns.
  • Worked closely with the manager of the hotel to address any objectives.

Education

Business, Ice Hockey

Worcester State University
05.2006

Skills

  • Strategic leadership
  • Calm decision-making in high-stress situations
  • Effective teammate communication
  • Skilled in software and technology tools
  • Skilled in utilizing multiple CRM platforms
  • Clear and concise communicator
  • Proficient in Microsoft PowerPoint
  • Service excellence
  • Client account oversight
  • Skilled in utilizing Google Suite applications
  • Advanced skills in Microsoft Office applications
  • Skilled in using video editing applications

Locations

  • Atlanta, GA
  • Worcester, MA

Hobbies and Interests

Hockey has been a passion since was child. I was the 1st Georgia-born player to play at the college level.

Timeline

Owner

MG Events
05.2020 - Current

President

Atlanta Premier Hockey
02.2018 - Current

Business Development

Playback Now
07.2014 - Current

Account Executive

Sightline Services
01.2013 - 07.2014

Property and Guest Services Manager

AAA Parking
09.2006 - 01.2011

Business, Ice Hockey

Worcester State University