Matthew Garippa
Fort Myers,FL
Summary
To secure a position where dedication, advanced technical skills and extensive professional experience will have valuable application.
Solution-focused professional with rich background in architecting and deploying innovative solutions tailored to meet specific client needs. Known for collaborative approach and results-driven mindset, consistently delivering high-quality outcomes. Trusted for adaptability and deep proficiency in cloud computing and enterprise architecture.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Solutions Architect
Lexmark International Inc
07.2021 - Current
- Technical Expertise: Deep knowledge of Lexmark’s hardware, software, cloud-based offerings, and security services, with a focus on secure, scalable output solutions.
- Solution Design: Collaborate with customers to assess requirements and architect tailored solutions that align with business objectives, security posture and operational needs.
- Sales Support: Partner with sales teams to deliver technical presentations, lead product demonstrations, and contribute to proposal development to drive business growth.
- Customer Engagement: Build and maintain strong client relationships by understanding customer challenges and delivering ongoing technical support and strategic guidance.
- Cross-Functional Collaboration: Work closely with engineering, product management, and service delivery teams to ensure seamless solution implementation and customer satisfaction.
- Designed scalable architecture solutions aligning with customer needs and industry best practices.
Technical/Security Consultant
Lexmark International Inc
01.2017 - 07.2021
- Providing industry-leading expertise in both hardware and software for Managed Print Services (MPS), leveraging best practices to deliver secure, scalable, and efficient solutions to mitigate threats in today’s complex business environments.
- Security SME for the Northeast, providing output security insight and guidance to both clients, potential clients and internal teams.
- Proficient with Cloud Print Infrastructure from both a sales and implementation perspective.
- Worked with IT and Info Sec infrastructure teams to provide compliance with architecture standards, methodologies, disciplines and controls, as well as analyzing and recommending output solutions based on environments and end-user needs.
- Current role also consists of everything listed in the below job description (Senior Systems Engineer)
Senior Systems Engineer
Lexmark International Inc
10.2003 - 11.2011
- Provide technical directions to customers, potential customers, and internal staff
- Ability to lead and collaborate with all facets of the sales team
- Work in conjunction with Account Managers, as well as lead in the sale of products/services with technical understanding and expertise
- Perform technical assessments to develop and qualify business opportunities
- Develop and implement fully integrated print solutions
- Diagnose and address technical issues and/or hurdles
- Interface with customers and senior management to assess major output solutions and address product and services needs
- Participate in presenting products and/or services that can benefit customer’s needs
- Demonstrate knowledge of the organization’s entire product line
- Analyze and recommend output solutions to customers via documents, presentations, product demonstrations
- Instruct and train helpdesk, end-users and internal staff in new technology
- Seasoned professional, experienced in developing, nurturing and maintaining ongoing customer relationships
Deployment Project Coordinator
Lexmark International Inc
01.2003 - 10.2003
- Responsible for site walk-through with regards to IT infrastructure and site layout
- Ensure definition of and compliance with architecture standards, methodologies, disciplines and controls
- Monitor and drive execution of strategic project layout to achieve goals within budget and on schedule
- Communicate and escalate key information, issues, and decisions to upper-level management
- Develop an intimate understanding of the business issues, strategies and challenges facing the clients
- Implement succession plans and prepare individuals for new technology
- Develop and launch strategic projects to achieve strategic IT roadmap
- Hire and train key personnel to maintain project after goals are achieved
Technical Engineer
AT&T Solutions
10.2000 - 12.2002
- Improving system uptime from 91% to 99.9% for 2500+ corporate and remote clients through expert, cross-platform (NT 2000/Workstation/95/98) troubleshooting/maintenance
- Supporting, maintaining and troubleshooting LAN/WAN connectivity/configuration from desktop/workstations to network devices
- Responsible for performing local and domain administration, including user accounts, adding computers, profile administration and network printer administration using Active Directory, User Manager and Server Manager
- Configuration and troubleshooting of network switches used by Enterasys and Cisco, including modules and ports
- Management of VLANS and Subnets, problem resolution of conflicts
- Assist in LAN optimization, consisting of cable implementation and network design
- Installation, configuration and troubleshooting of internal and external peripherals, local printers; network printers
- Lead tech in rollout of Print 2K Project, involving Lexmark print devices, which included deployment and networking of print cells in excess of 200 devices; Configuration of printers, subnets, print servers and cabling
- Troubleshoot and resolve issues involving Microsoft Exchange Mail
- Work closely with clients on major relocation of desktops, servers and LAN connections
- Consulted other co-workers on Microsoft 2000 and Cisco testing track, including individual tutoring and explaining more difficult concepts
Education
No Degree - IT Network Security
Avtech Institute
Plainfield, NJSkills
- Enterprise architecture design
- Performance optimization
- Security and compliance
- Stakeholder communication
- Client relationship management
- Client engagement
- Business solutions
- Customer implementation
- Process optimization
- IT strategy development
- Technical guidance
- Relationship building
Accomplishments
- Several Make It Happen Awards
- Systems Engineer of the Year
- Achieved Yearly Goals Consecutively
- Internal Projects
- Firmware Advisory Customer Success
- Lead on team to align customer needs/requirements with device firmware functions
- Lexmark Cloud Services SME
- Trained and tested the Systems Engineer team on Lexmark Cloud Services
Certification
- Microsoft Certified Systems Engineer
- Cisco Certified Network Associate
- Enterasys Specialist - ESS, Compaq APS, IBM Specialist, Lexmark Certified
- Network+, Server+, Security+ and A+
SUMMARY
- With over 23 years of proven success in output-related security, solutions, implementation, and support, I bring extensive expertise to the table. My early career involved Project Coordination for the Northeast Region, where I was responsible for ensuring compliance with IT infrastructure, architecture standards, methodologies, disciplines, and controls.
- As a Solutions Architect supporting large enterprise accounts across North America, I provide comprehensive technical presales support. This includes solution scoping, output environment optimization, and security guidance tailored to the output space. I collaborate closely with customers and internal teams to align Lexmark’s hardware, software, cloud-based offerings, and security services with specific business goals and operational requirements.
- My role involves conducting in-depth assessments, delivering product demonstrations, supporting implementations, and offering post-sales guidance. I specialize in analyzing customer environments to recommend output solutions that meet end-user needs, with a strong emphasis on security and efficiency. Through direct engagement, I build trusted advisor relationships that enable me to deliver tailored, outcome-driven solutions. Additionally, I serve as a designated Subject Matter Expert in device security, providing strategic guidance on output security and software solutions.
Timeline
Solutions Architect
Lexmark International Inc
07.2021 - Current
Technical/Security Consultant
Lexmark International Inc
01.2017 - 07.2021
Senior Systems Engineer
Lexmark International Inc
10.2003 - 11.2011
Deployment Project Coordinator
Lexmark International Inc
01.2003 - 10.2003
Technical Engineer
AT&T Solutions
10.2000 - 12.2002
No Degree - IT Network Security
Avtech Institute