Matthew Gatica
Oxford,MI
Summary
Proven to excel in professionally run environments, I have used interpersonal skills to build rapport with both customers and team members in the past, both at Bueche’s as well as Menards. Using effective communication in work settings, as well as attention to detail, I have strived to make every place of work a better, more pleasant work environment for the customers we serve as well as those who work there. My goal orientation approach is a result of my desire to create a positive change wherever I work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Hygienist
North Oakland Dental Group
Flint, MI
05.2025 - Current
- Managed appointment scheduling and maintained organized patient records for efficient workflow.
- Collaborated with dental team to ensure seamless communication during patient care processes.
- Adhered to infection control protocols, ensuring a safe environment for patients and staff.
- Participated in continuous education programs to stay updated on best practices in dental hygiene.
Dental Hygienist
Pairadocs Dental Group
Flint, MI
02.2025 - 05.2025
- Performed comprehensive dental cleanings and assessments to maintain patient oral health.
- Educated patients on preventive care, oral hygiene practices, and post-treatment procedures.
- Assisted in the development of individualized treatment plans based on patient needs.
- Utilized digital radiography and other advanced tools to enhance diagnostic accuracy.
CUSTOMER SERVICE SALES CLERK
Menards
Clio, MI
03.2023 - 07.2023
- Communicated professionally with colleagues, vendors, and customers at all times.
- Kept accurate records of customer orders for future reference purposes.
- Maintained organized work environment to ensure efficient operations of the store.
- Resolved difficult customer service issues in an effective and timely manner.
- Greeted customers upon arrival and established positive relationships with them.
- Successfully handled customer inquiries and resolved customer complaints in a professional manner.
- Ensured compliance with all safety regulations while handling merchandise within the store.
Education
Associate of Science - Dental Hygiene
Charles Stewart Mott Community College
Flint, MI05-2024
Skills
- Building Rapport
- Written Communication
- Attention to Detail
- Interpersonal Skills
- Effective Communication
- Goal Oriented
Certification
BLS Certification [American Heart Association]
Timeline
Dental Hygienist
North Oakland Dental Group
05.2025 - Current
Dental Hygienist
Pairadocs Dental Group
02.2025 - 05.2025
CUSTOMER SERVICE SALES CLERK
Menards
03.2023 - 07.2023
Associate of Science - Dental Hygiene
Charles Stewart Mott Community College