Matthew Gatzke
Seffner,FL
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged teamwork and cleaning protocols to significantly improve the kennel environment at Pet Resource Center. My initiative-taking and compassionate communication fostered a positive atmosphere, demonstrating my commitment to excellence and ability to meet employer-desired skills.
Overview
5
5
years of professional experience
Work History
Kennel Volunteer
Pet Resource Center
08.2024 - 10.2024
- Contributed to a positive atmosphere by treating all animals, staff, and visitors with respect and professionalism.
- Collaborated with fellow volunteers to maintain efficient daily operations within the kennel facility.
- Provided compassionate care for animals, ensuring their physical and emotional wellbeing.
- Improved animal care by consistently maintaining a clean and organized kennel environment.
- Reduced animal stress levels by implementing enrichment activities tailored to individual needs.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
Stocker
Small But Mighty Heroes
09.2020 - 12.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Picked and packed order items.
Stocker
Dick's Sporting Goods, Inc
01.2020 - 03.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Performed inventory control, such as counting, and stocking merchandise.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
High School Diploma -
Brandon High School
Brandon, FL05-2021
Skills
- Cleaning protocols
- Initiative-taking
- Compassionate communication
- Kennel care
- Teamwork
- Customer service
- Dependable and responsible
- Multitasking Abilities
- Reliability
- Team collaboration
- Professionalism
- Time management abilities
Timeline
Kennel Volunteer
Pet Resource Center
08.2024 - 10.2024
Stocker
Small But Mighty Heroes
09.2020 - 12.2020
Stocker
Dick's Sporting Goods, Inc
01.2020 - 03.2020
High School Diploma -
Brandon High School
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