Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Assistant Manager of Vitamins Department
Sprouts Farmers Market Inc.
10.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Increased sales through effective merchandising strategies and targeted promotions.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Implemented loss prevention strategies, significantly reducing shrinkage.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Vitamins Assistant
Sprouts Farmers Market
05.2023 - 08.2023
Carried out tasks such as restocking shelves, organizing displays, checking inventories, and helping customers find products (while recommending and giving information about the products)
Balancing between helping customers, locating specific items, and cashiering whenever needed
Contractor Assistant
Wojtek’s General Contracting, Inc
03.2016 - 03.2022
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Established long-term relationships with clients, resulting in increased repeat business.
Assisted with home improvement renovation projects (e.g
Maintained an organized setting by following the orders of the head contractor
Education
Bachelor of Arts - Arts
University of Delaware
Newark, DE
05.2024
Skills
Time Management - Able to create and manage time efficiently in relation to projects, assignments, and other extracurricular activities within different settings
Flexibility in sectors of communication with aspirations to gain vital experience and information to excel in school and work
Able to create schedules for multiple scenarios - whether between school, traveling, and other enterprises- balancing and prioritizing deadlines with completed assignments
Multitasking while keeping quality at a pinnacle level by ensuring quality over quantity is assured for all clients and assignments
Computing Skills: Microsoft Office (word, excel, PowerPoint)
Language Skills:
- English (native)
- Polish (proficient)
- Spanish (intermediate)
- Italian (beginner)
Workload Management
Effective communication skills
Leadership Experience
Executive Board Member, University of Delaware Club Tennis Team, Travel Coordinator, 08/01/22, 05/01/23, Vice President, 08/01/23, 05/01/24
Interests
Traveling to 23 different countries offers an invaluable opportunity to observe and experience a vast array of cultural differences This experience also facilitates the development of empathy and insight into the complexities of cultural assimilation, helping to address psychological issues in a more inclusive and globally informed manner
Instore Shopper /Head Cashier Supervisor /Manager on Duty at Sprouts Farmers Market Inc.Instore Shopper /Head Cashier Supervisor /Manager on Duty at Sprouts Farmers Market Inc.