- Playing Bass Guitar
- Video Games
- Camping
- Traveling
- Comics
- Anime
- Anatomy
Matthew Gibson
San Antonio
Summary
Professional Licensed Massage Therapist with comprehensive background in therapeutic practices, equipped to deliver exceptional client care. Proven ability to tailor treatments to individual needs, enhancing client satisfaction and overall well-being. Highly collaborative team player known for adaptability and results-driven approach, excelling in dynamic environments. Proficient in various massage techniques and maintaining serene, client-focused atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Massage Therapist
River City School of Massage Therapy and CPR
11.2025 - Current
- Delivered personalized massage therapy sessions to enhance client wellness and relaxation.
- Developed customized treatment plans based on individual client assessments and preferences.
- Maintained comprehensive knowledge of various massage techniques, including Swedish, deep tissue, sports, and pre-natal massage.
- Educated clients on self-care practices to promote long-term health benefits post-treatment.
- Managed appointment scheduling and client records using electronic health record (EHR) systems efficiently.
- Mentored junior therapists in best practices for client engagement and therapeutic techniques.
- Implemented feedback mechanisms to continuously improve service quality and client satisfaction levels.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Captain/Shift lead
Cosmc’s
07.2024 - 07.2025
- Supervised daily operations, ensuring adherence to company standards and protocols.
- Trained and mentored new team members on operational procedures and safety practices.
- Coordinated shift schedules to optimize staffing levels for peak hours.
- Monitored inventory levels, placing orders to maintain stock availability.
- Resolved customer inquiries and complaints promptly, fostering positive guest experiences.
- Implemented quality control measures to maintain product consistency and safety standards.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Bartender/Server/Cook/Host/Trainer
Plucker's wing bar
08.2021 - 06.2024
- Crafted signature cocktails and specialty drinks, enhancing customer satisfaction and bar experience.
- Managed bar inventory, ensuring timely restocking and minimal waste.
- Trained new staff on mixology techniques and customer service standards.
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new staff on restaurant policies and best practices for service excellence.
- Prepared and cooked high-quality meals in accordance with menu specifications.
- Ensured kitchen cleanliness and adhered to food safety standards consistently.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency.
- Coordinated with kitchen staff to communicate guest needs and preferences.
- Assessed training needs through performance evaluations and feedback sessions.
- Developed and delivered training programs to enhance employee skills and knowledge.
Education
Massage Therapy License - Massage Therapy
River City School of Massage Therapy And CPR
San Antonio, TX10-2025
High School -
Sandra Day O’Connor High School
06.2017
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
- Anatomy knowledge
- Hot stone massage
- Sports massage
- Reflexology techniques
- Prenatal massage
- Range of motion improvement
- Massage therapy
- Treatment Planning
- Hard working
- Friendly
- Confident
- Teamwork
- Hospitality service expertise
- Point-of-sale transactions
- Interactive communication skills
- Customer engagement
- Cash Handling
- Verbal and written communication
- Product promotion
Certification
- LMT - Licensed Massage Therapist
Interests
Timeline
Massage Therapist
River City School of Massage Therapy and CPR
11.2025 - Current
Captain/Shift lead
Cosmc’s
07.2024 - 07.2025
Bartender/Server/Cook/Host/Trainer
Plucker's wing bar
08.2021 - 06.2024
Massage Therapy License - Massage Therapy
River City School of Massage Therapy And CPR
High School -
Sandra Day O’Connor High School