Open To Work
Matthew Gilstrap
Summary
HVAC professional with extensive experience in system installation and equipment maintenance at EMPIRE Heating & Air Conditioning Inc. Proven track record in delivering exceptional customer service and fostering team collaboration. Co-Owner with expertise in business operations, strategic planning, and financial management to enhance profitability. Recognized for driving growth and maintaining compliance with industry regulations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Co-Owner
EMPIRE Heating & Air Conditioning Inc.
01.1996 - Current
- Install, maintain, trouble shoot, and repair air conditioning and heating systems, refrigeration systems, and electrical systems.
- Sales on all types of equipment, from condensers to air scrubbers, I am familiar with their uses, & able to convey to the customer which decision is financially responsible for them.
- Read blueprints, schematic, or wiring diagrams to determine location, size, capacity, and type of component needed to repair the unit; install, relocate, maintain, and perform major or minor repairs on all refrigeration & heating equipment, install new air conditioning/heating, refrigeration, and heat pump units.
- Replace or repair electrical wiring, motors, capacitors, pumps, and other integrated parts of air conditioning/heating, refrigeration, or heat pump equipment or systems; replace compressors, condensers, and other equipment as needed.
- Lay out and install duct systems for new construction, remodels; I am familiar with California's Title 24 requirements, and steadily meet or exceed them.
- Familiar with sheet metal techniques, and although I never laid out the individual pieces myself but I am familiar with the entire process, I would break the pieces, insulate them, and prepare all the 'S' metal, 'drives', legs, etc. Also familiar with 'ductboard' and its uses as a sheet metal alternative.
- Install water intake and drainage lines and pipes; recharge air conditioning/heating systems with refrigerants as necessary; install electrical lines from panel to unit to include wiring of components, thermostats, circuit breakers, power distribution switches, and safety devices.
- Maintain systems on a routine basis, keeping reports on same.
- Rewire electrical outlets and fixtures.
- Test buildings for indoor air quality, test for carbon monoxide.
- Install evaporative coolers & duct work, relief vents, etc.
Quality Control/Service Technician
Favret heating and air conditioning
Columbus , OH
04.2018 - 11.2023
- Installed heating and cooling equipment in residential and commercial settings.
- Conducted routine maintenance on HVAC systems to ensure optimal performance.
- Diagnosed issues with heating and air conditioning units using specialized tools.
- Assisted customers with service inquiries and recommended appropriate solutions.
- Collaborated with team members to complete installations efficiently and safely.
- Maintained accurate records of service calls and repairs performed on equipment.
- Educated clients on system operation and energy-saving tips for their appliances.
- Adhered to safety protocols while handling materials and working on job sites.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
Installer Service Specialist
Chaffin Heating & Air Conditioning
Cathedral City, CA
- Supervised team under James Chaffin, ensuring adherence to project timelines.
- Maintained regular communication with supervisor regarding project updates and challenges.
- Facilitated team meetings to enhance collaboration and address operational issues.
- Installed air conditioning systems in residential and commercial properties.
Installer Service Specialist
Pauls Air Conditioning
Palm Springs, California
- Supervisor: Chris Ly Syng Sao
- Phone: 1-760-898-3181
- Installed air conditioning systems in residential and commercial properties.
Lead Service Technician
Tassio Temperature Control
Canoga Park, California
- Diagnosed technical issues using diagnostic tools and equipment.
- Trained new technicians on safety protocols and repair processes.
- Coordinated service schedules for optimal workflow and resource allocation.
- Maintained inventory of tools and parts for seamless operations.
- Communicated with clients to understand service needs and expectations.
- Developed standard operating procedures for common repair tasks.
- Collaborated with local organizations to enhance community service initiatives.
- Performed troubleshooting to identify root cause of equipment malfunctions.
- Developed and implemented strategies for improving customer service operations.
Education
GED -
Skills
- Equipment maintenance
- System installation
- Air quality testing
- Electrical troubleshooting
- Blueprint interpretation
- Customer service
- Team collaboration
- Project management
- Inventory management
- Problem solving
- Service documentation
- Performance diagnostics
- Employee management
- Creative thinking
- Problem-solving
Certification
EPA Universally Certified, Union Journeyman, N.A.T.E. Certified
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$1/hr - $35/hrTimeline
Quality Control/Service Technician
Favret heating and air conditioning
04.2018 - 11.2023
Co-Owner
EMPIRE Heating & Air Conditioning Inc.
01.1996 - Current
Installer Service Specialist
Chaffin Heating & Air Conditioning
Installer Service Specialist
Pauls Air Conditioning
Lead Service Technician
Tassio Temperature Control