Matthew Glass
Atlanta,GA
Summary
20+ years of experience in technical services (operations and maintenance), demonstrating a successful track record in managing large-scale P&Ls, teams, and projects. Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Independent Consultant
Independent
02.2021 - Current
- Worked with several PE firms in evaluating organizations for acquisition
- Advised on market strength and stability against PnL performance
- Advised with developing performance management systems to drive incremental business growth and accelerate year over year growth
- Advised and partnered with external C-level customers on key business goals
- Aligned strategic priorities with cross-functional teams to drive a shared vision and goals
- Developed a go to market value proposition for a start-up (KROO) and strategy that utilizes large real estate portfolios located in dense urban area to build and operate a neutral host wireless network
- Developed strategy for KROO selling megabits and gigabits of data services to companies such as Dish, AT&T, Verizon, and Comcast to name a few.
- Enhanced client satisfaction by providing tailored solutions to their unique business challenges.
- Developed strategic business plans for clients, resulting in improved operations and increased profitability.
- Assisted clients in identifying new market opportunities, leading to successful expansion efforts.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
Executive Vice President & Chief Operating Officer
KGPCo (now Circet USA)
01.2014 - 12.2020
- Define the Lead Generation business strategy and set priorities across the US to optimize for growth
- Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
- Streamlined operations for increased efficiency by identifying areas for improvement and implementing process changes.
- Developed strong relationships with key industry partners, resulting in mutually beneficial business opportunities.
- Spearheaded organizational change management efforts, leading to enhanced employee engagement and productivity.
- Implemented cost-saving measures through careful financial analysis and budget management, positively impacting overall profitability.
- Deliver against business goals and drive incremental business growth to accelerate year over year growth
- Advise and partner with external C-level customers on their key business goals
- Hire, retain, inspire, and grow a passionate and customer-focused Sales team who was successful at engaging with high-level client leadership teams
- Aligned strategic priorities with cross-functional teams to drive a shared vision and goals
- Developed with leadership our 3- and 5-year plans for company growth and evolution
- Manage sales, operations and service employees (~2000) and develop future leaders
- Helm support infrastructure and resource allocation efforts alongside the other C-level executives and the senior management team.
Executive Vice President
Nexius
04.2008 - 12.2013
- Accountable for the Profit and Loss (PnL), strategy, sales and business development for the business
- Included Network Deployment and Network Engineering Services
- A multinational organization; US, Argentina, Lebanon & Brazil
- Won major national service contracts with AT&T, Sprint, Samsung, Verizon, Time Warner Cable, T-Mobile and many more
- Define the Lead Generation business strategy and set priorities across the US to optimize for growth
- Deliver against business goals and drive incremental business growth to accelerate year over year growth
- Hire, retain, inspire, and grow a passionate and customer-focused Sales team who are successful at engaging with high-level client leadership teams
- Align strategic priorities with cross-functional to drive a shared vision and goals
- Build (from startup) and in house supply chain and distribution division to support our Turnkey customer solutions
- Built a customer diverse, multi-national engineering and technical service organization
- Built and led the sales and business development organization
- Developed annual growth plans for sales and division leaders (Engineering and Deployment)
- Develop, in conjunction with ownership, process and procedures to supporting the fast-growing business
- Create a management culture of professional growth through training and metric based performance management.
Vice President
WFI
06.1996 - 03.2008
- I began as a telecom technician in 1996, with good work ethic and solid mentors my career mirrored industry growth
- From technician to foreman, then a company move to construction manager with Entel Technologies in '97, acquired by WFI in 1998 (NASDAQ WFII)
- At Entel (then WFI): Worked and learned Sales and business development, Construction Management, Civil Engineering (A&E), Site Acquisition and Project Management
- Upwardly working to professional project and program manager roles to Regional Director with accountability for sales and growth
- Promoted to Vice President of US Network Deployment Services in 2002. Working on edge and core networks to support TDMA, CDMA, GSM 2G and 3G networks I gained valuable perspective and lessons learned for leadership by working my way through the ranks in this m
- Some notable clients: Telecom operators: worked with every major carrier (AT&T, Nextel/ Sprint now T-Mobile, Verizon) and many other operators. Also MSO's (cable companies): Cox, Time Warner, Comcast. OEMs (large equipment manufactures); Nokia, Ericsson, Samsung, Cisco. I worked with Sports Stadiums, Hotel Chains, Mall Chains, etc.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Education
Bachelor of Science - Public Administration
Mount Aloysius College
Cresson, PA05.1995
Skills
- Operations Management
- Organizational Development
- Sales Leadership
- Sales strategy development
- Staff Management
- Business Planning
- Go-to-Market Strategies
- Management Coaching
- Team Development
Certification
Project Management Professional (PMP)
Timeline
Independent Consultant
Independent
02.2021 - Current
Executive Vice President & Chief Operating Officer
KGPCo (now Circet USA)
01.2014 - 12.2020
Executive Vice President
Nexius
04.2008 - 12.2013
Vice President
WFI
06.1996 - 03.2008
Bachelor of Science - Public Administration
Mount Aloysius College