Matthew Glass
Rochester,NY
Summary
Service-oriented driver with 6 years of experience delivering Product or Service to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver Product on time. Hardworking and passionate job seeker with strong organizational skills eager. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Bread Delivery Driver
Glass Enterprises LLC
Rochester, NY
06.2020 - 06.2023
- Streamlined loading procedures through effective organization skills, reducing time spent preparing vehicles for daily routes.
- Handled cash transactions accurately when necessary, maintaining financial integrity within the company''s daily operations.
- Improved customer satisfaction by ensuring timely and accurate bread deliveries to various locations.
- Continuously sought ways to improve overall performance metrics such as on-time deliveries and fuel efficiency rates through diligent analysis of personal driving habits.
- Collaborated with sales representatives to address customer concerns, leading to improved client retention rates.
- Stocked shelves and loaded orders to prepare deliveries.
Feeder/Stacker Operator
Buckeye Corrugated
Victor, NY
02.2017 - 12.2019
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Demonstrated adaptability in handling various tasks such as operating different types of feeders, loaders, or conveyors according to production requirements.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Facilitated timely order fulfillment by consistently meeting or exceeding production quotas while maintaining strict quality control measures.
Warehouse Delivery Driver
Salvation Army ARC
Rochester, NY
04.2016 - 01.2017
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
Bread Delivery Driver
BBS Goodies LLC
Rochester, NY
02.2012 - 01.2016
- Provided exceptional customer service upon each delivery interaction, fostering loyalty from clients and repeat business opportunities.
- Maintained strong relationships with store managers for smooth delivery processes and enhanced business partnerships.
- Processed payments, made change, and provided receipts.
- Processed customer payments and kept accurate financial records.
- Maintained records of sales and customer information to support accuracy.
Education
Regents Diploma -
Gates-Chili High School
Rochester, NY2002
Skills
- Safe Driving
- Warehouse Operations
- Customer Service
- Punctuality
- Salesmanship
- Strategic Planning
Timeline
Bread Delivery Driver
Glass Enterprises LLC
06.2020 - 06.2023
Feeder/Stacker Operator
Buckeye Corrugated
02.2017 - 12.2019
Warehouse Delivery Driver
Salvation Army ARC
04.2016 - 01.2017
Bread Delivery Driver
BBS Goodies LLC
02.2012 - 01.2016
Regents Diploma -
Gates-Chili High School