Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Glenn-Mailhot

Stockton,CA

Summary

Seeking employment to advance my career. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Hardworking Technician skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction. Helpful professional commended as valuable team player with expertise in HVAC/R and Communication. Ready to bring 7 years of relevant work experience to a new position in the engineering industry in California or surrounding area.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HVAC/R Service Technician

Grizzly Mechanical
Lockeford, CA
07.2020 - Current
  • Installing, maintaining and repairing ventilation equipment, air conditioning systems, refrigeration systems, heating systems, and controls.
  • Identifying maintenance risks on equipment for commercial businesses and residential home owners.
  • Diagnosing electrical and mechanical faults for HVAC/R.
  • Providing estimates for repairs, maintenance, and replacement equipment.
  • Training: RUUD& Econet equipment, LG VRF equipment, Quietcool Wholehouse fans, ECM motor repair/replacement, sales.
  • Understanding of Refrigeration equipment such as walkin freezers/coolers, refrigerators, prep tables, wine cellars.
  • Understanding of the sequence of operation for Water source heat pumps, Heated and cooled forced air systems, LG VRF, Zoning controls, and refrigeration equipment.
  • Understanding of refrigerant flow, pressures, and temperatures.
  • Ability to follow wiring schematics during diagnostics and maintenance.
  • Responsible to communicate diagnostics and billing with customers.
  • Responsible to train and over look new hires.
  • Responsible to provide adequate customer service in the field.
  • Responsible for ensuring follow up appointments are made with the dispatcher.

HVAC Technician

M3 Mechanical
Anaheim, CA
08.2019 - 07.2020
  • Lead Service Tech Service: Service and Maintenance for 1.5 ton- 100 ton HVAC equipment, Service and maintenance for Water Source Heat-Pumps, Service and maintenance for Boilers and Boiler Pumps, Service and maintenance for Cooling Towers, Service and maintenance for VRF equipment, Brazing, Soft soldering, understanding of controls/wiring diagrams/safeties Commercial Installs: Running Conduit, Wiring Electrical(208/230vac-480vac,3PH), Plumbing condensation and gas line, Running copper lines, installation of accumulators, TXV valve replacement(R22-R410a conversions), Indoor/outdoor motor installs, R407c conversions, Boiler change outs, Compressor change outs, Evaporation coil change outs, Condensing coil change outs. Training: EPA Certified, MSHA Certified, Crane Signals, Safety Training, Aerial Work Platform Certified, Forklift Certified, Tech Training issued by Vice President Rick Molnar of M3 Mechanical.
  • Driving: Over 50,000 miles of safe travel in company vehicle through out northern California.

HVAC Technician

MATTHEW GLENN, MAILHOT, HVAC/RSERVICETECHNICIAN, Koehler Heating and Air Conditioning
Lodi, CA
05.2016 - 05.2019
  • Clean and organized company vehicle.
  • Service: Residential service, Installs for residential, Change outs, Electrical, Plumbing, Mechanicals and Diagnostics.
  • New Construction: Residential and Business New unit Installs.
  • Training: Forklift 40hrs, Scissor Lift 20hr, 300lb Hydraulic Lift.
  • Quarterly maintenance to company vehicle.

Education

Coursework Towards Gas FurnaceN.A.T.E. Core -

High School Diploma -

Tokay High School
Lodi, CA
05.2012

Skills

  • Troubleshooting
  • Communication
  • Customer Service
  • Brazing/ soldering
  • Sales
  • Time Management
  • Problem Solving
  • Fast Learner
  • Power tools
  • Team Player
  • Plumbing
  • Project managment
  • Personable
  • Technical Support
  • Mechanical Abilities
  • Installation and Repair
  • Attention to Detail
  • Project Estimation and Bidding
  • Issue and Problem Resolution
  • Reliable

Certification

Universal EPA Certification MSHA Certified

Timeline

HVAC/R Service Technician

Grizzly Mechanical
07.2020 - Current

HVAC Technician

M3 Mechanical
08.2019 - 07.2020

HVAC Technician

MATTHEW GLENN, MAILHOT, HVAC/RSERVICETECHNICIAN, Koehler Heating and Air Conditioning
05.2016 - 05.2019

Coursework Towards Gas FurnaceN.A.T.E. Core -

High School Diploma -

Tokay High School
Matthew Glenn-Mailhot