Matthew Goehner

• Relationship Management: Built and maintained strong relationships with assigned clients, acting as their primary point of contact for all account-related matters
• Revenue Retention:30% above goal
• Proactively engaged with clients to ensure satisfaction, identify areas of improvement, and address any concerns or issues to minimize churn
• Upsell Opportunities:14% above goal
• Collaborated with clients to identify their evolving needs and propose appropriate upsell opportunities, driving revenue growth for both the client and SideChannel
• Account Planning: Developed account plans and strategies to maximize revenue retention and expansion, based on a deep understanding of the client's business objectives and cybersecurity requirements
• Reporting: Provide regular reports on account activities, revenue forecasts, and upsell pipeline, ensuring visibility for the SVP of Sales and other stakeholders

• Contacting potential clients to establish rapport and arrange meetings
• Researching organizations and individuals to find new opportunities
• Increasing the value of current customers while attracting new ones
• Finding and developing new markets and improving sales
• Assist in coordinating new marketing initiatives
• Attending conferences, meetings, and industry events
• Builds market position by locating, developing, defining, and closing business relationships
• Prospect potential business deals by contacting potential partners
• Discovering and explore business opportunities
• Screened potential business deals by analyzing market strategies, deal requirements, and financials
• Examined risks and potentials for the business opportunities
• Estimates and anticipates partners' needs and goals
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements

• Responsible for management and growth within the book of business/existing customer accounts
• Managing500+ accounts
• 117% on revenue plan
• Strategize and expand customer relationships by calling and emailing/communicating with existing client base to maintain and expand the book of business
• Oversee and produce quality opportunities for projects and proposed work
• Working with mid to large enterprise customers in a cross functional way

SResponsible for finding and creating new business opportunities

• Responsible for building relationships throughout the entire South East territory
• Presented large proposals to clients
• Sold SaaS to Fire Departments and City boards all over the South East territory

• Constant research on the catchment and identify key properties which can be acquired to do business with OYO
• Meet property owners and sell OYO's Vision of providing comfortable stays for many through a collaborative partnership
• Build a joint business plan with the property owners in order to have a profitable business association
• Update key market trends and real estate developments in the designated area
• Resolve issues arising between Property Owners, Transformation Team & Operations
• Develop, evolve and execute strategies to identify and add quality supply to the pipeline
• Pitch in contract closure as and when there is criticality and intervention required
• Liaise with the key stakeholders from lead generation through property go-live

• Responsible for finding and creating new business opportunities
• Managed over500 accounts
• Territory includes East Tennessee and Virginia
• Develop, maintain and strengthen customer relationships
• Present large proposals to clients
• Met and exceeded sales quota

• Responsible for finding and creating new business opportunities
• Covered the territory of East Tennessee and Georgia
• Developed, maintained and strengthened customer relationships
• Presented large proposals to clients
• Utilized account management system to maintain appropriate call frequency as well as documented sales activity

• Met and exceeded sales goals for the year
• Responsible for finding and creating new business opportunities
• Conducted sales presentations by meeting with prospective customers
• Acted as the liaison between the company and the clients
• Assisted customers with installation of the terminals and other equipment

• Responsible for finding and creating new business opportunities
• Serviced and expanded new and existing accounts
• Developed expansion strategies to further retain existing accounts
• Utilized account management system to maintain appropriate call frequency as well as document sales activity
• Developed, maintained and strengthened customer relationships