Matthew Gonzalez
Las Cruces
Summary
Detail-focused professional customer and patient satisfaction, known for high productivity and efficient task completion. Possess specialized skills in patient pre-screening, diagnostic testing accuracy, and maintaining sterile equipment. Excel in communication, empathy, teamwork, and customer service to enhance customer experience
Overview
2
2
years of professional experience
Work History
Optometry Technician
Your Eyecare and Contact lense Center
Las Cruces
07.2024 - 06.2025
- Assisted optometrists and ophthalmologists during comprehensive eye examinations by providing support with instrumentation needs.
- Administered diagnostic tests to detect glaucoma, cataracts, and other vision issues.
- Conducted preliminary eye exams using various instruments such as keratometry and tonometers to assess vision problems.
- Filed documents in accordance with office filing system requirements.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Laboratory Analyst
Clarity Insights
Las Cruces
10.2023 - 06.2024
- Processed specimens following established protocols while adhering to strict safety standards.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Maintained detailed records of test results for review by supervisors or other personnel as required.
- Completed lab tests and communicated results to supervising staff.
- Gathered biological samples for laboratory tests.
Customer Fulfillment Associate
Target
Las Cruces
04.2023 - 09.2023
- Followed company policies and procedures regarding order fulfillment, shipping and receiving.
- Provided customer service to ensure customers' satisfaction with their orders.
- Processed orders accurately and efficiently using a handheld computer system.
- Filled customer orders promptly and accurately while maintaining quality standards.
- Confirmed items picked for orders by keying codes into system.
Education
High School Diploma -
Organ Mountain High School
Las Cruces, NM05-2014
Skills
- Diagnostic testing
- Patient engagement
- Specimen processing
- Data analysis
- Order fulfillment
- Customer service
- Team collaboration
- Attention to detail
Timeline
Optometry Technician
Your Eyecare and Contact lense Center
07.2024 - 06.2025
Laboratory Analyst
Clarity Insights
10.2023 - 06.2024
Customer Fulfillment Associate
Target
04.2023 - 09.2023
High School Diploma -
Organ Mountain High School
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