Matthew Goodman
Charlotte,NC
Summary
Dynamic professional with a proven track record at Louis Vuitton, enhancing customer satisfaction and increasing sales through personalized styling and exceptional service. Adept at mentoring teams and streamlining operations, showcasing strong problem-solving and collaboration skills. Achieved significant customer satisfaction ratings by leveraging friendly, positive attitudes and effective communication.
Overview
7
7
years of professional experience
Work History
Louis Vuttion
Sale Assoicate
02.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Fashion Stylist
EXCLUSIVE GAME ATL BOUTIQUE
05.2021 - 01.2023
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Maintained a professional online presence by consistently updating personal website, portfolio, and social media channels with relevant content and engaging visuals.
- Facilitated seamless communication between different departments during large-scale fashion events such as runway shows or photo shoots.
- Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Created impactful visual merchandising displays that attracted customers and increased foot traffic in retail stores.
Store Manager
Finish Line
02.2018 - 12.2020
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Associate Of Arts -
University of Georgia
Athens, GASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Louis Vuttion
Sale Assoicate
02.2023 - 12.2024
Fashion Stylist
EXCLUSIVE GAME ATL BOUTIQUE
05.2021 - 01.2023
Store Manager
Finish Line
02.2018 - 12.2020
Associate Of Arts -
University of Georgia
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