Summary
Overview
Work History
Education
Skills
Body Building and Figure Championships Men's Open Superheavyweight 2010
Timeline
Generic
Matthew  Goolsby

Matthew Goolsby

Granbury

Summary

Dynamic professional with extensive experience in team management and operational oversight at American Club Systems. Proven track record in developing effective sales strategies and enhancing customer satisfaction. Skilled in fitness program creation and employee relations, fostering a positive environment that drives performance and engagement. Recognized for exceptional leadership and commitment to safety standards.


Forward-thinking Gym Manager with background boosting memberships and managing staff. Committed to maintaining gym to offer first-class equipment, comfortable environment and clean amenities. Strong knowledge of using marketing promotions and referrals to bring in new members.

Overview

35
35
years of professional experience

Work History

Tanker Truck Driver

Carpenter's Milk Service
03.2025 - Current
  • Maintained accurate logs and reports regarding on-time delivery of milk mileage covered and fuel consumed.
  • Drove tanker trucks to make deliveries of milk customers.
  • Performed regular inspections and reported issues to company mechanics.
  • Followed OSHA and DOT requirements to minimize risks and company liabilities.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Adhered to safety regulations while operating tanker truck on highways and local roads.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Provided courteous customer service when delivering fuel or picking up empty tanks from customers' sites.
  • Maintained accurate records of all deliveries, pickups, and other relevant information for each trip.
  • Monitored gauges during delivery process to ensure proper amount of product is delivered.
  • Refueled tankers as needed in accordance with company policies and procedures.
  • Responded quickly and appropriately in emergency situations such as road hazards or mechanical failures.
  • Processed shipment documents neatly and efficiently for each load.
  • Ensured that paperwork was completed accurately before beginning a trip or returning home after a run.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Managed unexpected emergencies and route changes with calm and Summary Skills Experience professionalism.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Parts Delivery Driver

Britain Chevrolet
10.2023 - 02.2024
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Pulled parts off store shelves to fill customer orders.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Truck Driver

Heartland Express
09.2019 - 09.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Personal Trainer

Self Employed Services
09.2019 - 09.2020
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Promoted fitness classes to boost gym attendance.
  • Assisted with marketing and promoting of classes and services.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Counseled participants on nutrition to help reach fitness goals.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.

Certified Personal Trainer

Bailey's Gym
04.2014 - 08.2019
  • Promoted safe and interactive environment for club clients and members.
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Demonstrated proper form and technique to prevent injury.
  • Promoted safe and inclusive environment for club clients and members.
  • Developed and implemented fitness assessment system to evaluate progress of participants.
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise, and stretching.

Gym Manager

AC Fitness
08.2007 - 04.2014
  • Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Created and updated fitness programs focused on cardio, strength and conditioning.

Director of Operations

American Club Systems
06.2007 - 03.2014
  • Defined, implemented, and revised operational policies and guidelines.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored budget and utilized operational resources.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Gym Manager

Barretts Gym
06.1990 - 07.2007
  • Designed specific workout systems for individual clients based on performance ability.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Managed Personal Trainer schedule and stayed within budgeted non-session hours.
  • Trained employees on general procedures, gym rules and duties.
  • Set and managed employee work schedules for coverage in assigned areas.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Created and updated fitness programs focused on cardio, strength and conditioning.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
  • Interviewed and hired gym staff for various roles.

Education

Bachelor of Science - Health And Physical Fitness

The University of Alabama
Tuscaloosa, AL
06-2000

Skills

  • Team management
  • Accounting oversight
  • Sales strategy development
  • Nutrition
  • Team member evaluation
  • Facility staffing
  • New member acquisition
  • Health and safety
  • Facility management
  • Safety management
  • Administrative tasks
  • Schedule creation
  • Fitness program creation
  • Interviews and hiring procedures
  • Membership sales
  • Personal training experience
  • Employee relations

Body Building and Figure Championships Men's Open Superheavyweight 2010

Championship Winner

Timeline

Tanker Truck Driver

Carpenter's Milk Service
03.2025 - Current

Parts Delivery Driver

Britain Chevrolet
10.2023 - 02.2024

Truck Driver

Heartland Express
09.2019 - 09.2023

Personal Trainer

Self Employed Services
09.2019 - 09.2020

Certified Personal Trainer

Bailey's Gym
04.2014 - 08.2019

Gym Manager

AC Fitness
08.2007 - 04.2014

Director of Operations

American Club Systems
06.2007 - 03.2014

Gym Manager

Barretts Gym
06.1990 - 07.2007

Bachelor of Science - Health And Physical Fitness

The University of Alabama