Matthew Gordon
West Islip,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Barback
Francesco's Pizzeria & Restaurant
05.2023 - Current
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Apprentice
JCG Electric
02.2019 - Current
Food Runner/Expeditor
Nicky's On The Bay
06.2021 - 08.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
Table Busser/Cashier/Expeditor
Salt Shack
05.2020 - 09.2020
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Enhanced dining experience with prompt removal of used dishes and ensuring a clean table environment.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Promoted teamwork among restaurant staff through effective communication and collaboration on tasks.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
No Degree - Business Marketing And Minor in Sales
The College of Saint Rose
Albany, NYNo Degree - Business Marketing
Stevenson University
Stevenson, MD05.2025
High School Diploma -
West Islip Senior High School
West Islip, NY06.2021
Skills
- Team collaboration
- Customer service
- Interpersonal skills
- Decision-making
- Strong communication
- Problem-solving abilities
- Efficient multitasking
- Conflict resolution
Timeline
Barback
Francesco's Pizzeria & Restaurant
05.2023 - Current
Food Runner/Expeditor
Nicky's On The Bay
06.2021 - 08.2022
Table Busser/Cashier/Expeditor
Salt Shack
05.2020 - 09.2020
Apprentice
JCG Electric
02.2019 - Current
No Degree - Business Marketing And Minor in Sales
The College of Saint Rose
No Degree - Business Marketing
Stevenson University
High School Diploma -
West Islip Senior High School
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