Matthew Gordon
South Windsor
Summary
Dynamic professional with a proven track record at Big Y Foods Inc., excelling in project planning, business analysis and category management. Achieved significant operational efficiencies through strategic process improvements, effective team management and communication. Skilled in KPI tracking and problem-solving, driving projects to successful completion, managing business operations while fostering a collaborative work environment.
Overview
24
24
years of professional experience
Work History
Sr. Project Manager
Big Y Foods Inc.
Springfield, MA
07.2023 - 03.2026
- Led cross-functional teams to execute project plans and meet strategic goals.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Developed comprehensive project schedules, ensuring timely completion of milestones.
- Coordinated stakeholder communications to align project objectives and expectations.
- Mentored junior project managers, fostering professional development and knowledge sharing.
- Managed risk assessments, identifying potential issues and developing mitigation strategies.
- Conducted post-project evaluations, capturing lessons learned for future initiatives.
- Directed changes to project scope and implemented appropriate change management processes to keep project on track.
E-Commerce Business Manager
Big Y Foods Inc.
Springfield, MA
01.2021 - 07.2023
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic plans to optimize inventory management and reduce waste.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Oversaw budget management, aligning departmental goals with organizational objectives.
- Facilitated training sessions on best practices in customer service and sales techniques.
- Monitored key performance indicators to track progress and drive continuous improvement initiatives.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Assisted with all aspects of the employment life cycle including hiring, coaching, promoting and terminating.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
Center Store Sales Manager
Big Y Foods Inc.
12.2013 - 12.2020
- Led team to achieve sales and gross margin targets through effective coaching and performance management.
- Implemented inventory control measures to reduce shrink and improve product availability.
- Developed staff training programs enhancing customer service standards and operational efficiency.
- Analyzed sales data to identify trends, adjusting strategies for improved revenue generation.
- Collaborated with marketing teams to execute promotional campaigns boosting overall store performance.
- Enhanced visual merchandising standards, driving customer interest and increasing foot traffic.
- Established strong relationships with vendors to negotiate better pricing and secure exclusive products for the store.
- Monitored KPIs closely to identify areas requiring improvement, adjusting strategies accordingly to maximize results.
- Mentored junior staff members creating a supportive work culture promoting teamwork increasing productivity.
- Conducted regular competitor analysis staying updated on industry trends adapting product selection and pricing strategies.
- Analyzed sales data regularly to identify trends and adjust strategies as needed to capitalize on opportunities or address challenges.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
Various Roles In Finance
Big Y Foods Inc.
Springfield, MA
11.2001 - 12.2013
- Managed Treasury, Accounts Receivable departments
- Managed companies budget process
- Served as the Finance liason to many strategic projects
Education
MBA - Information Technology
University of Connecticut
Storrs, CT05-2002
Bachelor of Science - Business Administration
State University of New York
Oswego, NY12-1996
Skills
- Requirement gathering and development
- Project planning and scheduling
- Scope management
- Client relationship management
- Project scheduling
- Cross-functional communication
- Training and mentoring
- Meeting facilitation
- Requirements gathering
- KPI tracking
- Problem-solving
- Critical thinking
- Teamwork and collaboration
- Multitasking Abilities
- Attention to detail
- Vendor selection
- Requirements writing
Timeline
Sr. Project Manager
Big Y Foods Inc.
07.2023 - 03.2026
E-Commerce Business Manager
Big Y Foods Inc.
01.2021 - 07.2023
Center Store Sales Manager
Big Y Foods Inc.
12.2013 - 12.2020
Various Roles In Finance
Big Y Foods Inc.
11.2001 - 12.2013
MBA - Information Technology
University of Connecticut
Bachelor of Science - Business Administration
State University of New York