Matthew Granado
Odessa,TX
Summary
Proven expertise in mechanical seals and pump systems, with a strong track record in sales and customer service excellence, notably at Mechanical Seals and Service. Skilled in technical presentations and client relationship development, I have successfully expanded territories and enhanced brand awareness. Demonstrated ability to meet rigorous safety standards and maintain detailed maintenance records.
Skilled Repair Technician with background in complex machinery troubleshooting and maintenance. Strong grasp of technical manuals and schematic diagrams, adept at diagnosing faults accurately. Proven ability to enhance operational effectiveness through routine checks and preventive maintenance procedures. Showcased leadership skills in team settings, contributing to improved overall productivity.
Overview
19
19
years of professional experience
Work History
Outside Sales / Seal Repair Technician
Mechanical Seals and Service
Odessa, TX
01.2016 - 10.2025
- Manage customer inquiries both over the phone and in person, assisting clients in selecting appropriate products to meet their pump requirements, and building strong client relationships.
- Demonstrate product features and benefits using samples and catalogs; provide quotes for pricing and credit terms, and prepare sales contracts.
- Promoted to outside sales in 2018, I was responsible for acquiring new customers, delivering technical sales presentations, and advising engineering and business staff on budget-compliant improvements.
- Evaluate seal revisions and product knowledge to determine repairability; identify necessary repair operations, and verify part specifications using precision measuring tools.
- Execute repairs and assemblies according to factory work orders, and ensure all seals meet required specifications through rigorous testing.
- Maintained accurate inventory records of spare parts used in repairing computers or other electronic equipment.
- Responded to emergency repair calls in a timely and efficient manner.
- Offered recommendations on device care and maintenance to customers.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Valve Technician / Roustabout
Toro Field Service
Odessa, TX
01.2016 - 12.2016
- Disassembled, cleaned, and reassembled various valve types; assisted customers with roustabout services, and documented all incoming valves.
- Installed new valves in piping systems according to drawings provided by engineers or customers.
- Worked closely as part of effective team to deliver customer requests on time.
Mechanical Assembler
Halliburton Artificial Lift
Odessa, TX
01.2014 - 12.2015
- Maintained, inspected, tested, diagnosed, and repaired high-pressure pumping equipment, including ESP pumps and Halliburton H pumps.
- Adhered to strict safety standards while troubleshooting mechanical, hydraulic, and pneumatic systems; documented disassembly results for billing and logistics.
- Adjusted and calibrated mechanical components to achieve optimal performance.
- Reworked, repaired or replace damaged parts or assemblies.
- Removed samples, broke down assemblies, and inspected individual components.
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Kept work areas organized and clean to maximize productivity.
Sales / Seal Repair Technician
John Crane
Odessa, TX
01.2012 - 12.2014
- Assessed and repaired John Crane parts returned by customers, determining repairability and cost based on current drawings.
- Executed repairs in accordance with factory work orders, ensuring compliance with specifications.
- Gathered customer feedback for service improvement, and maintained client relationships through effective communication.
- Followed repair processes, driving high quality and short cycle time.
Field Representative: Water Meter Technician
City of Odessa
Odessa, TX
01.2010 - 12.2012
- Inspected, tested, repaired, and installed water meters for residential and commercial properties; documented installations, and addressed customer inquiries.
- Created and maintained records of performance reports.
- Provided on-site technical assistance to help troubleshoot and repair equipment.
- Drove company vehicle many miles each week to meet with customers.
Sales / Seal Repair Technician
Champion Hi-Tech
Odessa, TX
01.2007 - 12.2010
- Documented and performed disassembly, sandblasting, and machine lapping for seal repairs and assemblies.
- Initiated sales of new oil pump seals, enhancing client relationships, and generating new business opportunities.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Reassembled equipment, completing inspections, testing or repairs.
- Offered recommendations on device care and maintenance to customers.
Education
Odessa College
Odessa, TX01.2010
High School Diploma -
Odessa High School
Odessa, TX01.2006
Skills
- Mechanical seals
- Pump Systems
- Sales and Customer Service
- Technical Presentations
- Repair logging
- Technical diagnosis
- Safety requirements
- Maintenance records
- SAP proficient
- Brand awareness development
- Networking
- Sales closing
- Territory development
- Client relationship development
References
Available upon request.
Certificationsskills
- PEC, H2S, CPR Certified
- ESP Pump Builder
- Forklift Operation
- Pressure Testing
- Proficient in Microsoft Windows, Mac, Excel, SAP, and interpreting engineering drawings
References
References available upon request.
Timeline
Outside Sales / Seal Repair Technician
Mechanical Seals and Service
01.2016 - 10.2025
Valve Technician / Roustabout
Toro Field Service
01.2016 - 12.2016
Mechanical Assembler
Halliburton Artificial Lift
01.2014 - 12.2015
Sales / Seal Repair Technician
John Crane
01.2012 - 12.2014
Field Representative: Water Meter Technician
City of Odessa
01.2010 - 12.2012
Sales / Seal Repair Technician
Champion Hi-Tech
01.2007 - 12.2010
Odessa College
High School Diploma -
Odessa High School
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