Motivated Social Worker with comprehensive knowledge of Human Service issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
18
18
years of professional experience
Work History
Social Worker III
Kern County Department of Human Services
06.2022 - Current
Take a proactive role in engaging individuals and families to value and secure self-sufficiency
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Interpret policies, rules and regulations to individuals, families and the general public within the scope of job responsibility
Evaluate socioeconomic factors affecting self-sufficiency, such as homelessness, low level education, drug addiction, employment, domestic abuse, mental illness, child abuse and neglect, etc.; provides case management, information or referral to individuals and families for social problems
Provide case management and individual and family needs assessment to identify self-barriers; make appropriate referrals to other agencies
Maintain records, input data and retrieve information from case management computer systems
Function as a mandated reporter, reports possible abusive situations to appropriate social service programs
Evaluate personal risk and use good judgment to avoid harm
Work cooperatively with representatives from other agencies with related goals
Attend training courses designed to further understanding of social work processes and to increase technical competence
Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
Office Service Technician
Kern County Department Of Human Services
08.2021 - 06.2022
Receive, sort, and distribute correspondences, records, and information to appropriate personnel and general public
Office inventory maintenance principles; basic customer service principles; standard office procedures, methods, and equipment; basic filing and recordkeeping
Experience in office operations, organization, time management, teamwork, computer literacy, and problem-solving orientation
Organizing and prioritizing time sensitive & confidential emails, scanning & indexing documents into sensitive cases
Attention to details and ensuring emails & paperwork are received and processed by the correct case worker.
Medical Receptionist/Medical Records
San Dimas Medical Group
01.2020 - 08.2020
Constant/Heavy interaction with coordinating office activities such as scheduling, faxing, transcribing, filing, delivering, sorting, editing, tracking, and correlating department's documentation, records and forms
Maintained current and accurate medical records for patients
Adhered to strict guidelines to protect patient privacy
Assisted with medical coding and billing tasks
Managed office logistics by scheduling appointments, maintaining files and collecting payments
Processed medical insurance claims, information, and payments.
Medical Receptionist/Medical Records
San Dimas Medical Group
01.2020 - 08.2020
Constant/Heavy interaction with coordinating office activities such as scheduling, faxing, transcribing, filing, delivering, sorting, editing, tracking, and correlating the department's documentation, records and forms
Maintained current and accurate medical records for patients
Adhered to strict guidelines to protect patient privacy
Assisted with medical coding and billing tasks
Managed office logistics by scheduling appointments, maintaining files and collecting payments
Processed medical insurance claims, information, and payments.
Patient Care Technician
Kern Medical
09.2006 - 12.2019
Providing clerical support and administrative duties in operating department and medical units
Work under direction of medical staff in fast-paced environment
Performed administrative tasks which aligned with patient care and office duties of operating department and medical unit
Multi-tasking and collaborating with licensed staff and departments through EHR system
Monitor and track patient’s admittance, medical care, and discharge
Worked varied hours and shifts to meet needs of unit
Managed customer relations through communication and helpful interactions.
Education
BACHELOR OF SCIENCE IN HEALTH ADMINISTRATION -
University of Phoenix
Phoenix, AZ
11.2020
AS Biology in Human Biology -
Bakersfield College
Bakersfield, CA
05.2018
Skills
Innovative problem-solving
Interpersonal
Coordinating tasks or projects in a timely and effective manner
Work independently showcasing a high-degree of detail and orientation
Communicate amongst all levels of people to achieve common objectives
Assisting clients in high-level crisis situations
Family Case Management, Behavioral Counseling, and Workshop Coordination
Case Management & Facilitation
Conflict Resolution
Compassionate
Timeline
Social Worker III
Kern County Department of Human Services
06.2022 - Current
Office Service Technician
Kern County Department Of Human Services
08.2021 - 06.2022
Medical Receptionist/Medical Records
San Dimas Medical Group
01.2020 - 08.2020
Medical Receptionist/Medical Records
San Dimas Medical Group
01.2020 - 08.2020
Patient Care Technician
Kern Medical
09.2006 - 12.2019
BACHELOR OF SCIENCE IN HEALTH ADMINISTRATION -
University of Phoenix
AS Biology in Human Biology -
Bakersfield College
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