Creative Senior Program Manager with exceptional background in Logistics industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements.
Overview
16
16
years of professional experience
Work History
Global Program Manager - GLO Command Center
Google
09.2019 - Current
Developed and introduces a world-class control tower which provides end-to-end visibility & trending across Google Cloud’s logistics network by utilizing leading edge supply chain technology and innovation to drive operational excellence and deliver superior logistics accuracy
Expanded from PoC to fully operating in 4 strategic locations throughout the Globe that utilize a 24/7 “Follow-the-Sun” approach
Deployed teams of subject matter experts and analytic specialists to manage and average of 2,000 in-transit exceptions on a daily basis
Cosponsored a program that involves coordination across partners and tools to track high value and high intellectual property parts at a serial number, box ID, or pallet ID level ensuring visibility & accountability
Refined engagement model with Cloud's major Parcel/LTL partner to tailor the OS&D (over/short/damaged) identification process which has resulted in a recover rate of 72% ($8.1M YTD)
Regional Program Manager
Google
06.2018 - 09.2019
Developed & implemented US/EMEA based Dedicated Trucking Network to improve on-time delivery performance, guaranteed capacity, and reduced freight transportation costs ($1.2M annualized)
Reduced Shuttle transportation cost by 3% through cost reduction and cost avoidance programs ($302k annualized)
Addressed the need to secure main-deck freight capacity by leveraging relationships with existing partners that has resulted in YoY on-time performance of 98% or above
Established extensive in-transit Security program that included the standardization of a Global serialized seal policy in tandem with an overhaul of GPS tracked inventory by introducing technology that provides real-time alerts caused by shock, light, temp & humidity and geofencing/routing
Spearheaded the transformation of the Manufacturing transportation program to transition B & C parts to the preferred carrier resulting in an immediate savings equated to 27%, $9.5 million cost reduction captured, $25.5 million annual spend
Regional Program Manager
Expeditors International Of WA
11.2015 - 06.2018
Responsible for the effective and successful management of labor, productivity and safety measures throughout Expeditors onsite program within North & South America
Manage day-to-day operational performance for inbound and outbound shipments out of Atlanta warehousing hubs and manufacturing facilities
Identify process improvement opportunities to enhance operational workflows and SOPs
Maintain weekly assessments with partner service providers using key performance indicators
Work with cross-functional onsite teams to ensure efficiencies are identified and communication is streamlined
Provide proactive communication to all stakeholders through collaborative trending and forecasting
Create and maintain team cohesiveness in operations with a focus on retention and hiring
Drive cost reduction while increasing speed and predictability through analytics
Logistics Manager
Product Quest Mfg / Ei - Pharmaceutical Solutions
07.2012 - 11.2015
Responsible for personnel selection, termination, performance appraisal, and professional development of employees along with conducting management reviews
Implemented bid process resulting in 23% savings over a 12-month period on domestic freight spend ($276K)
Reduced international freight spending 19% over 12 months ($190k)
Renegotiated to reduce small parcel contracts by 11%
Maintained World Class KPI’s of 99.97% minimum standards in Inventory Control of Finished Goods
Manage Continuous Improvement by applying 5S, Lean and JIT principles
Extensive participation in FDA and Regulatory Compliance audits
Prepare briefings and presentations on analytical findings for recommendations at the facility
Generate monthly profit and loss reports including reconciliation and research
Operations Manager
Stylemark Inc
12.2011 - 07.2012
Directed daily operations that includes receiving, warehousing, inventory management, labor and order management, customer order picking, shipping and benchmarking
Full P&L accountability to insure profitability and meeting or exceeding budget goals
Accountable for daily operations of a 500,000 sq. ft. warehouse with an annual operation budget of $100M
Senior Project Manager/Chief Estimator
Southeast Pavement Marking Inc
08.2006 - 11.2011
Managed multi-million-dollar construction projects from concept to execution including developing schedules, overseeing subcontractors, and ensuring the achievement of deliverables on-time and within budget
Volume of work ranged from 10-20 projects running concurrently ranging in value from $5K to $1M on a $40M per year
Secured new business by identifying emerging opportunities, preparing effective presentations, negotiating competitive agreements, and closing private, state and local contracts
Prepared estimates, reviewed and maintained budget data, qualified subcontractors, and held full accountability for achieving P&L, pricing performance, and quality goals
Education
Master of Science (MS) - Supply Chain Management
FLORIDA INSTITUTE OF TECHNOLOGY
Bachelor of Science (BS) - Criminal Justice
UNIVERSITY oF CENTRAL FLORIDA
Skills
Supply Chain Management
Effective Customer Communication
Technical Presentations
Customer Relationship Management
Verbal and Written Communication
Program Leadership
Accomplishments
Google Cloud Feats of Engineering Award - GLO Command Center - 2020
Google Cloud Feats of Engineering Award - Footprints - 2019