Matthew Guenther
Collinsville,IL
Summary
Dynamic Global IT leader with a proven 25 year track record in delivering best in class IT Services, adept in IT service management and strategic planning while forming and fostering business relationships along with positive and safe work environments. Excell in driving performance improvement and cost savings, showcasing strong IT leadership and risk management skills. Spearheaded innovative IT strategies, achieving significant operational efficiencies and enhancing data analytics capabilities.
Overview
17
17
years of professional experience
Work History
IT Executive
NTT DATA Services
Plano, TX
09.2007 - Current
- Globally managed multiple customer locations, building and maintaining secure and operational infrastructure and process.
- Controlled and maintained regional operational IT budgets and expenditures considering all global parameters.
- Met with stakeholders to collaborate and resolve problems.
- Developed and implemented IT strategies, policies, and procedures to ensure compliance with organizational standards.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Conducted research to identify new technologies that could improve operations.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Implemented strategies for improving customer service levels through enhanced use of technology.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Proactive control of budgets, schedules and scopes.
IT Executive
Dell Services
Austin, TX
09.2007 - 09.2014
- Developed and implemented IT strategies, policies, and procedures to ensure compliance with organizational standards.
- Created budget plans for IT operations and monitored expenditures against established budgets.
- Managed the installation of hardware and software systems related to information technology infrastructure.
- Maintained vendor relationships by negotiating contracts for services such as cloud hosting, software licensing.
- Established service level agreements with internal customers for timely resolution of IT requests.
- Reviewed and approved changes
- Met with users, vendors and technicians to determine computing requirements.
- Communicated relevance of organizational goals, policies and procedures to IT department staff.
- Met with stakeholders to collaborate and resolve problems.
Education
Associate of Applied Science -
Southwestern Illinois College
Belleville, IL08-1996
Certificate of Technical Studies - Emergency Medicine
Southwestern Illinois College
Belleville, IL06-1991
Skills
- Global IT Service Management
- Global IT Leadership
- KPI Tracking
- Strategic Planning
- Performance Improvement
- Data Analytics
- Cost Savings
- Budget Administration
- IT Risk Management
- Business Continuity Management
Timeline
IT Executive
NTT DATA Services
09.2007 - Current
IT Executive
Dell Services
09.2007 - 09.2014
Associate of Applied Science -
Southwestern Illinois College
Certificate of Technical Studies - Emergency Medicine
Southwestern Illinois College
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