Summary
Overview
Work History
Education
Skills
Websites
Awards
Industrytraining
Timeline
Generic

Matthew Guerrero

Killeen,TX

Summary

Exemplary record in organizational attainment through ensuring IT reliability and peak performance. IT Leader and US Army Veteran with hands-on experience helping companies to achieve their goals by meeting the hardware, software, and functional needs of internal users. Deep experience in analyzing, troubleshooting, modifying, repairing, and testing computer networking systems; performing software/hardware installations and upgrades; and performing preventive maintenance. Capable of coordinating fulfillment of IT service requests to resolve user issues via phone, email, chat, and Web portal; met needs of users simultaneously. Record of success in interpersonal communication. A results-oriented leader.

Overview

9
9
years of professional experience

Work History

New Equipment Technology Instructor

Advantage Technical / General Dynamics Land Systems
07.2021 - Current

Provided input and support to program planning, schedules, lesson plans, program instructions, and maintenance techniques for development and execution of assigned Abrams unit maintenance tasks

  • Prepared and presented classes on operator tasks and requirements that encompass all four operator stations and live fire of Abrams Tanks
  • Assisted in administering performance examinations and evaluations of students
  • Executed demanding tasks that allow US Army Soldiers to understand and comprehend the Abrams Main Battle Tank on all operational concepts and system knowledge
  • Planned and implemented curriculum to teach up-to-date technology to 40 students.

Information Technology Specialist

US Army Reserves
10.2020 - Current
  • Maintains, processes, and troubleshoots military computer systems and operations
  • Responsible for managing LAN/WAN installation and arrangements for 20 Network PCs performing connectivity and system setup
  • Provided troubleshooting for software systems and system hardware in areas such as IP conflicts, TCP/IP routing, data path transmission, and related irregularities

Team Chief/ Tank Gunner

US Army
08.2015 - 10.2020
  • Ensure combat readiness of a team of eight direct report personnel and manage $25M+ in vehicles/equipment; lead, train, and evaluate staff
  • Mentored and developed 10+ NCOs in corporal and sergeant grades
  • Championed 100% operational maintenance on all M1A2s
  • Spearheaded 5K+ hours of preventative maintenance checks
  • Improved section’s overall readiness by 22%
  • Enabled each soldier in the platoon to pass Army Physical Fitness Test, and boosted platoon average by 85% within two months; recognized weaknesses of each soldier and created a physical training plan to work on those areas while mentoring/educating each soldier on health, fitness, and nutrition
  • Increased the number of section vehicles from eight to 10 in four months by identifying and resolving all mechanical/electrical issues within two vehicles; performed proper maintenance to return vehicles to mission-capable status

Education

Associate of Science - Cyber Security

Southern New Hampshire University
Manchester, NH
09-2024

Skills

  • Security
  • Operational Planning
  • Cost Control
  • Logistics
  • Customer Service
  • Empowering Leadership
  • Staff Mentoring & Development
  • Team Building
  • Teamwork
  • Personnel Management
  • Critical Thinking
  • CCNA 1&2
  • MS Office
  • Troubleshooting
  • Networking
  • Lesson plan development
  • Instructional practices

Awards

  • Army Commendation Medal
  • Army Achievement Medal
  • Army Good Conduct Medal
  • National Defense Service Medal
  • Korea Defense Service Medal
  • Non-Commissioned Officer Professional Development Ribbon (2nd)
  • Army Service Ribbon

Industrytraining

  • Basic Leader Course
  • Advance Leader Course
  • Vehicle Crew Evaluator Course
  • Basic Combative Course
  • Combat Life Saver Training Course
  • Risk Management Basic Course
  • Combating Trafficking in Persons (CTIP) Awareness
  • Range Operations Professional Development Course
  • Structured Self-development Levels I/II
  • Intermodal Dry Cargo CNTR/CSC REINSPECT Course
  • CCNA 1& 2
  • Cisco Networking
  • US Army Information Technology Specialist School

Timeline

New Equipment Technology Instructor

Advantage Technical / General Dynamics Land Systems
07.2021 - Current

Information Technology Specialist

US Army Reserves
10.2020 - Current

Team Chief/ Tank Gunner

US Army
08.2015 - 10.2020

Associate of Science - Cyber Security

Southern New Hampshire University
Matthew Guerrero