Matthew Guest
Toledo,OH
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged strong attention to detail and defensive driving techniques at Estes Express Lines. My commitment to safety practices and customer service excellence resulted in improved delivery services and a pristine driving record, showcasing my ability to meet critical deadlines and exceed employer expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Truck Driver
Grab-N Gears
20311 Green Rd. Bowling Green Rd, OH 43402
01.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
City P&D Driver
T Force Freight
3235 Nebraska Ave. Toledo, OH 43607
05.2018 - 12.2022
- Improved customer satisfaction by providing timely and efficient delivery services.
- Sustained excellent driving record, exhibiting professionalism on the road at all times.
- Provided exceptional communication skills when interacting with clients, coworkers, supervisors, and dispatch personnel.
- Assisted warehouse staff members in preparing cargo for shipment upon arrival at distribution centers, ensuring accurate and efficient transfer of goods.
- Maintained cleanliness of assigned vehicles, ensuring a professional appearance for both driver and company representation purposes.
- Collaborated closely with dispatchers to optimize routes based on traffic conditions, weather forecasts, and other factors affecting delivery timelines.
- Ensured accurate deliveries by carefully reviewing paperwork and cross-checking items before transport.
- Minimized downtime by promptly reporting any mechanical issues or necessary repairs to fleet management personnel.
- Enhanced safety records by performing thorough pre-trip inspections and adhering to company protocols.
City P&D Driver
Estes Express Lines
5330 Angola RD. Toledo, OH 43615
06.2008 - 05.2018
- Sustained excellent driving record, exhibiting professionalism on the road at all times.
- Improved customer satisfaction by providing timely and efficient delivery services.
- Provided exceptional communication skills when interacting with clients, coworkers, supervisors, and dispatch personnel.
- Assisted warehouse staff members in preparing cargo for shipment upon arrival at distribution centers, ensuring accurate and efficient transfer of goods.
- Managed time efficiently during work shifts to maximize productivity without sacrificing attention to detail or customer service levels.
- Maintained cleanliness of assigned vehicles, ensuring a professional appearance for both driver and company representation purposes.
- Collaborated closely with dispatchers to optimize routes based on traffic conditions, weather forecasts, and other factors affecting delivery timelines.
- Reduced route times through effective planning and organization of daily deliveries.
- Ensured accurate deliveries by carefully reviewing paperwork and cross-checking items before transport.
- Utilized GPS navigation systems effectively for optimal routing options during high-traffic situations or construction detours.
- Adapted quickly to unforeseen circumstances or changes in schedules while maintaining a calm demeanor under pressure situations.
- Adhered to all local, state, and federal regulations while operating commercial vehicles within the city limits.
- Minimized downtime by promptly reporting any mechanical issues or necessary repairs to fleet management personnel.
Forklift Operator
Mid States Express
5902 Stickney Ave. Toledo, OH 43612
08.2002 - 06.2008
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Education
High School Diploma -
Rogers High School
222 McTigue Dr. Toledo, OH 4361505.1993
Skills
- Ability to meet deadlines
- Safety practices
- Strong attention to detail
- Customer Service-Oriented
- Vehicle inspection abilities
- Accident prevention knowledge
- Defensive Driving Techniques
- Load securing proficiency
- Hazardous Materials Handling
- Safe Driving Record
- Clean Driving Record
Timeline
Truck Driver
Grab-N Gears
01.2022 - Current
City P&D Driver
T Force Freight
05.2018 - 12.2022
City P&D Driver
Estes Express Lines
06.2008 - 05.2018
Forklift Operator
Mid States Express
08.2002 - 06.2008
High School Diploma -
Rogers High School